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Job description

To provide admin support to the community team.

Supports the administrator in the organisation of activities including room bookings etc and responsibility for the health and safety of self and visitors.

• Making calls as necessary e.g. to re-arrange appointments and apologising for changes initiated by KMPT where these are necessary e.g. due to unforeseen circumstances
• Making room bookings for appointments and meetings and issuing/signing out keys or mobile phones as appropriate
• Uses electronic communication systems e.g. email
• Good keyboard skills to for accuracy and speed
• Ability to use Word to produce high quality documents
• Attention to detail
• Prioritisation and organisation of work and ability to meet deadlines
• Making appointment on our electronic patient system - Appointment letters

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

• Responds to requests and provides information to external and internal queries from staff, patients and other departments including signposting to appropriate service or individual.
• Providing telephone support for the Hospital.
• Uses electronic communication systems eg email in accordance with Trust policy.
• Will be responsible for the scheduling of appointments, including Care Programme Approach, Professionals’ and Best Interest Meetings.
• Inputting of information for report writing and updating of records and databases, including regular auditing.
• Formatting of spread sheets using basic Excel skills.
• Able to type correspondence from digital and handwritten notes.
• Use of general office equipment eg photocopier, fax, shredder, laminator, scanners, printers etc.
• Distribution of information, in both soft and hard copy.
• Supports the Admin Team, Management and Wards in any and all tasks requested.
• Responsible for the health and safety of self and visitors.