Admin Assistant (Home-based) Remote
Job description
We are looking for an experienced admin assistant to join our friendly and fast-growing company. This is a fast paced and varied role supporting our Customer Service and Operations functions. Working as part of the Customer Services team under our Customer Services Manager, this role involves both customer-facing and backend administration tasks.
The right candidate will be able to work quickly and accurately across a range of tasks, and have excellent interpersonal and administrative skills. We provide a supportive work environment with flexible home-based working and the opportunity to be part of our exciting mission to save lives as we transform digital health education.
This position would be ideally suited to a candidate with an administration or finance background with exeperience of working in the health sector. A strong grasp of maths, attention to detail and data management skills are required.
UK-BASED CANDIDATES ONLY PLEASE. NO AGENCIES.
Responsibilities include:
· Back up support to our Customer Services team including answering telephone and email enquiries and escalating issues to the Customer Services management.
· Liaison with suppliers, couriers and our warehouse.
· Use ecommerce and inventory management systems to update orders and returns.
· General administration tasks.
Requirements
· At least two years' experience in an administration role in the health sector.
· Excellent written and verbal communication skills.
· Commitment to outstanding customer service.
· Attention to detail and accuracy.
· High level of proficiency in Excel; experience of using CRM systems desirable.
· Commercial acumen.
· Ability to work independently.
Benefits
· Permanent working from home contract. Part time hours to be mutually agreed but must be flexible to allow for holiday cover.
· Pro rata 33 days a year holiday (including bank holidays) up to 38 days a year with service.
· Work for a high-growth company in the health sector, helping professionals to improve health outcomes.
Job Types: Part-time, Permanent
Part-time hours: 20 per week
Salary: £20,000.00-£26,000.00 per year
Benefits:
- Company pension
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Education:
- A-Level or equivalent (preferred)
Experience:
- Administrative: 2 years (required)
Work Location: Remote
