Admin Assistant - Cruise Direct Cumbria
Job description
At Cruise Direct we are currently inundated with calls, emails and web chats from customers who need expert travel advice to help them plan their next cruise.
We have a fantastic new opportunity available for an Admin Assistant to join our incredible back-office team based in Barrow-In-Furness. This is a 12 month contract to cover maternity leave.
Role Responsibilities:
- General administration duties
- Looking after all post booking administration
- Answering aftersales queries
- Oversee all cruise lines program changes, to ensure they are managed within the required timescales.
- Communicating with suppliers and Tour Operators
- Issuing tickets for all customers
- Checking booking confirmations and addressing any issues
- To undertake general duties including dealing with the monitoring and actioning of emails for Cruise Direct and Barrhead Travel Cruise.
- In a fast-paced environment, excellent communication and time-management skills are required, as well as the ability to handle multiple projects and priorities.
Key Skills and Experience
- Excellent telephone manner
- First class attention to detail
- Ability to remain calm under pressure
- Methodical and thorough approach to work
- Great organisational skills
- Able to prioritise workload and move between different tasks with ease
- A great team player
- A desire to show initiative
The Ideal Candidate will have great organisational, communication and personal skills. You will be happy to work in a busy fast paced environment, working efficiently and within a timely manner
Why work for Cruise Direct?
Exciting, Dynamic, Successful and Expanding – ask the people that know best – our Employees.
Join us and enjoy unrivalled commercial deals, exclusive products, travel industry benefits and more...
The sky's the limit!
The other things that make Cruise Direct a great place to work include:
- Generous supplier incentives, cash, vouchers, prizes & trips on offer
- Guaranteed Educational trips
- Discounted staff travel offers
Contact our recruitment team now on 0141 488 7324 or email your CV to [email protected]
