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Job Title: Acute Trust Coordinator

Department: Health

Grade: 5

Line Manager: Health Team Project Manager

Direct Reports: None

Closing date: 18th April 2023

Purpose of the role:

The Acute Trust Coordinator will lead on the coordination of a whole-Trust domestic abuse model within the trust to improve the safety and wellbeing of patients affected by domestic abuse and their dependents. The role will Improve identification and responses to domestic abuse by engaging health professionals, building capacity, developing an infrastructure of policies and procedures, and training staff within a Coordinated Community Response (CCR) framework. It will Work with key internal and external stakeholders to grow, embed and sustain best practice responses to domestic abuse.

Main Responsibilities:

• Work with key practitioners and stakeholders working directly with patients accessing Charing Cross Hospital.
• Engage with providers of specialist services to survivors of abuse (e.g. Independent Domestic Violence Advocacy Services) serving the catchment areas of the Trust.
• Align with Standing Together’s Health Team to ensure that this project’s development aligns with allied operational and strategic work.
• To service the steering group, including terms of reference, preparation of papers, taking minutes, following up on actions and disseminating information.
• To identify, develop and coordinate clear and safe referral pathways to specialist services for survivors and their children.
• Develop and embed a network of Domestic Abuse Links (DALs) across multiple departments in the trust to increase internal resource and build capacity to ensure a sustainable DA response.
• To support the trust to engage with the Multi Agency Risk Assessment Conferences (MARACs) in relevant boroughs.
• To coordinate and develop policies, procedures and guidelines to shape the trust’s response to domestic abuse.
• To arrange, assist with and/or deliver training and briefing sessions to trust staff to enable effective implementation of procedures, protocols and best practice responses based on an assessment of training and information needs expressed by staff.
• To remain up to date on relevant research, reports, Domestic Homicide Reviews and Serous Care reviews, and share this expertise and learning with the Trust.
• To develop and disseminate resources that support survivors to access support within the trust and staff to respond to domestic abuse.
• Where relevant, to contribute to identifying and securing funding and other resources necessary to implement projects. This may include drafting project proposals and funding applications.
• To represent Standing Together and Charing Cross at relevant meetings locally and at out-of-borough events as appropriate, including public speaking engagements.
• To embed an intersectional approach to all project work undertaken by the coordinator and ensure that the needs of seldom heard communities are always considered.
• Monitor progress against the project’s action plan and update relevant stakeholders.
• Maintain data and report as required including quarterly and end of year monitoring reports.
• Ensure consultation with key stakeholders, including health professionals, service users and wider agencies is carried out and built in to project monitoring.
• Identify, develop and coordinate dissemination of information resources as appropriate.

External/Partnership Working

• Act as a professional ambassador for Standing Together in all aspects of work both within but also in any work requiring contact with partners, external contacts, etc.
• Apply positive and productive communication with external partners and stakeholders.
• Share any information drawn from external or partnership contact, with managers, other team members and the wider organisation as required.

Project Management

• Work with management and colleagues to ensure all development and project responsibilities are undertaken, including provision of project monitoring data and monitoring/information to support effective team function, funding bids and organisational activities.
• Share any information drawn from external or partnership contact, with managers, other team members and the wider organisation as required.

General responsibilities

• Operate within the organisation’s scheme of delegation.
• Abide by all organisational policies, codes of conduct and practice, and to work within a framework of equal opportunities and anti-discriminatory practice.
• Contribute to organisational development and positive change for the effective functioning and sustainability of Standing Together.
• Share information with colleagues (e.g. feedback from conferences and reports), working in a collaborative manner conducive to organisational effectiveness, development and strategic aims.
• Undertake all activities within a framework of best practice, commitment to excellence and quality standards.
• Any other duties, commensurate with the level of the role as requested by the line manager or other appropriate person.
• Attend and participate in team and organisational staff meetings.
• Share information with colleagues (e.g. feedback from conferences and reports); keeping colleagues informed about issues arising from your work; consulting with colleagues
• Actively participate in Standing Together’s development linking individual project learning with the wider organisation and sharing training, attendance at external meetings, etc.
• Undertake all activities within a framework of best practice, commitment to excellence and quality standards.
• Any other duties, commensurate with the level of the role as requested by the line manager or other appropriate person.

Knowledge, skills & experience required:

• A thorough understanding of domestic abuse, its dynamics, and its impact on the health of survivors and their children.
• An understanding of the Coordinated Community Response to domestic abuse in its widest sense and commitment to all aspects of partnership and multi-agency working to improve that response.
• A good understanding of safeguarding responsibilities especially in relation to domestic abuse.
• Experience of working in partnership with voluntary and statutory sector agencies to enable their full participation in the partnership.
• Experience of working to organisational protocols and/or developing protocols, procedures and best practice guidance.
• An understanding of project monitoring, evaluation and stakeholder consultation.
• An understanding of, and commitment to, equal opportunities in employment and in service delivery
• Strong team player.
• Excellent written, communication and presentation skills.
• Self-starter with the ability to use their initiative and judgement in dealing with colleagues and partner agencies without direct supervision.
• Demonstration and understanding of the unique skills required to work within an acute hospital setting.
• An ability to deliver training sessions, briefings or to consult on the practical aspects of the project.
• Experience collecting, maintaining, analysing and presenting data for reports, research documents and/or visual presentations.
• A strong team player with excellent written, communication and presentation skills.
• Excellent computer skills: competent in word, excel and outlook.