Accounts Assistant London, England
Job description
Responsibilities:
- Conduct outbound calls to clients for various purposes such as account updates, payment reminders, and resolving billing issues
- Analyze client accounts to identify discrepancies and ensure accuracy of financial records
- Assist in the preparation of financial reports and statements
- Maintain and update client records in the database
- Provide excellent customer service by addressing client inquiries and concerns promptly and professionally
- Collaborate with other team members to achieve department goals and targets
Requirements:
- Proven experience in outbound calling or customer service role
- Strong analytical skills with the ability to identify and resolve issues
- Proficient in using computer software and applications, including MS Office Suite
- Excellent communication skills, both verbal and written
- Detail-oriented with a high level of accuracy in data entry and analysis
- Ability to multitask and prioritize tasks effectively
- Strong organizational skills and ability to work independently or as part of a team
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.
Job Type: Full-time
Salary: £25,916.00-£28,590.00 per year
Benefits:
- Company events
- Company pension
- UK visa sponsorship
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Ability to commute/relocate:
- England, SE25 5AH: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 11/09/2023
Expected start date: 15/09/2023
