Job description
We are looking for enthusiastic multi-skilled team players to join our busy Endoscopy Team and be able to fulfil our customer service guarantee by reducing booking wait times, call wait times and improving patient experience.
As our Booking Clerk you should be used to working autonomously, be proactive and able to take initiative to solve problems and will need to work collaboratively with doctors, nurses, and various administrative teams to deliver the objectives of the service.
We are looking for candidates who can balance the demands of a very busy workload and are dedicated to delivering excellent patient experience.
You will be required to have experience in a patient facing role with an excellent customer care manner, communication and interpersonal skills, have proficient Information Technology (IT) knowledge and skills s these are essential for this post, to enable you to provide computer based functions and advice to patients and a range of service users.
We are committed to your personal development and we will encourage your continued career progression. Opportunities are available for you to attend relevant and supportive training.