Job description
What to Expect
What You’ll Do
What You’ll Bring
Account Manager | Public Sector will be responsible for proactively driving growth via strategic relationships within the channel. They will build and manage a pipeline of sales opportunities to achieve the business objectives. You will be responsible for ensuring that you are establishing and maintaining relationships with these clients & managing the full end-to-end customer journey. The Account Manager will report to the Business Sales Manager and will work closely with the HQ Programme Manager.
We Offer:
- A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
- The chance to work with innovative technology, advanced tools and software
- Ongoing training and development to help you grow your skills and career
- A competitive compensation and benefits package
- A safe, clean and fun workplace
What You’ll Do
- Own all stakeholder relationships within the Public Sector: Crown Commercial Framework, Emergency Services, Amber Light Sector, Education, Government & Military.
- Effectively manage & influence Residual Value with these customers to drive confidence and in addition to driving recommended Maintenance improvements led by data insights.
- Reach out proactively to all Public Sector clients within UK that have not referred to Tesla yet. Operate with a real “hunter” mentality, with high activity levels to stimulate demand.
- Own the relationship for Public Sector clients within UK; not only educating them about our company and our vehicle offerings but ensuring a great customer journey throughout.
- Drive strategic relationships with Public Sector clients and manage contact strategy across the accounts to maximise sales potential.
- Work alongside T4B sales analyst to gain insights into customer trends to identify potential opportunities for growth.
- Drive our customers’ success by acting as a facilitator to meet their needs.
- Establish and manage all contractual agreements with these customers; where applicable.
- Actively partner with the Business Sales Manager to develop a cohesive strategy for the growth of Business-to-Business sales within UK.
- Actively partner with ASDM’s, SME & SAM’s on a region by region basis to support with identifying opportunities within B2B and support with unlocking.
- Manage your part in the overall business plan by working with other departments. Facilitating partner meetings regularly and effectively.
- Develop and maintain comprehensive product knowledge in respect of all vehicles, processes and business finance solutions. Conduct competitor analysis on a regular basis.
- Utilise Tesla’s Customer Relation Management system and tools to log appointments, calls, test drives, contacts and meeting notes. Ensure that all sales opportunities are updated and managed effectively. And timely.
- Ensure customers are fulfilling their contractual obligations (e.g. payment terms).
- Continuous improvement of processes and procedures to reduce operational friction.
- Perform ad-hoc duties as and when required.
What You’ll Bring
- Bachelor’s degree or equivalent professional experience.
- Experience in Business-to-Business or commercial sales with proven track record to meet and exceed targets and goals.
- Self-starter who possesses exceptional time management skills and has great attention to detail.
- Strong ability to prioritize, manage multiple projects, and adhere to business-critical deadlines.
- Passionate dedication and ethical approach to sales management and operations.
- Ability to develop collaborative relationships and act as a well-respected, trusted partner that others want to work with.
- Strong team-player, driven and passionate about Tesla’s mission.
- Excellent relationship management and communication skills, both oral and written.
- Solid knowledge of business appropriate financial options and incentives.
- Fluency in English required.
- Driving license.
You must:
- Be a self-starter and a team-player.
- Take ownership and operate with first principles thinking.
- Love to change the status quo and work well in high-pressure situations.
- Be strategic and proactive.
- Be self-aware, flexible and open-minded.
- Possess a rare combination of mental agility, analytical thinking, hands-on problem solving, and a customer-service mindset.
- Be an advocate for your customers and your colleagues.
Tesla
www.tesla.com
Austin, United States
Elon Musk
$2 to $5 billion (USD)
10000+ Employees
Company - Public
Transportation Equipment Manufacturing
2003