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When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalise experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognised as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
• DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
• CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility

But enough about us. What about you?

We're seeking someone who gets stuff done. Someone who's yearning to make a positive difference - both to the company they work for, and the wider society. We actively seek individuals who can make their mark on our company.

But most important of all, we hire people who want to achieve — those who we can support, to succeed for themselves, our business, and our clients. After all, our teams' success is directly related to our business' success.

Currently, you'll be working within the digital space and preferably be interested in how data is used to drive real-time relationships with users/audiences. You'll be curious about how incremental growth is changing the face of the digital market and are open to challenging the current status around attribution models.

Responsibilities:

• Effectively manage own portfolio of clients, providing support to the Audience Media team in growing and retaining our client business across Publicis clients through the provision of first-class service and implementation of innovative digital marketing strategies
• Provide strategic direction, support and insights to fuel account growth against client objectives
• Understand and apply the full capabilities of Epsilon Audience Media solution
• Effectively manage internal resources against client objectives
• Develop, maintain, and extend relationships with agency and clients - managing both APEX and agency expectations, resolving campaign issues (creative, pixels), creative updates, insights, ongoing campaign management
• Oversee new campaign launches – including coordinating with Media Delivery, COM, and OPS teams, ensuring campaign is set up correctly and launched on time
• Managing campaign launch actions with agency/clients; pixels, tracking, etc.
• Resolve campaign launch issues; pixel/tag issues, reporting complications, approval tickets for tracking etc.
• Complete weekly reporting for currently live clients
• Pull and collate accurate campaign insights for agency teams – coordinate with analytics and delivery team
• Have regular client meetings to discuss client/campaign strategies and performance and develop relationships with agencies and clients
• Admin; updating salesforce, creating documents (case studies, reporting etc.), finance queries
• Manage creative process when needed with US team and agency team, ensuring creative execution is delivered on time and meets clients’ expectations

• 2+ years account management/agency experience
• An interest in Adtech, Martech, SAAS
• Experience of Digital Media, Retargeting, Direct marketing / CRM preferred

Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what’s right, not what’s easy and accepted. When you’re one of us, you run with the best. You’re part of a company with industry-leading technology, with the opportunity to work on projects for some of the world’s biggest brands. Our people have the talent, tools and passion to do epic things together—for our clients, for consumers and for our community.

Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career.

We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.

As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.