account manager London, England
Job description
Location: London
Salary:
Closing Date: Monday 31 July 2023
Who we are
Vanquis Banking Group has a rich history dating back to 1880. The company was founded in Bradford by Joshua Kelley Waddilove as The Provident Clothing and Supply Company to help people access finance and goods who couldn’t from traditional lenders.
Today, Vanquis Banking Group is a FTSE All Share company listed on the London Stock Exchange with around 1.6 million customers and plays the same role in people’s lives today, as it did when it was founded.
Vanquis Banking Group is a unified group made up of two brands: Vanquis (cards and loans) and Moneybarn (vehicle finance). While they offer different products and services, they share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with varied life experiences, so everything we do from our products to our customer experience is designed with this in mind.
You and your team
Reporting to Head of Acquisition Marketing, you would be responsible for managing relationships with all customer acquisition/new business partners for our card products in Vanquis. You would be accountable for optimising the channel and your respective accounts and negotiating commercials. You would also be responsible for onboarding new strategic partners to drive further growth alongside diversifying the customer recruitment channels in response to an increasingly competitive market.
Your day-to-day task will include (but won’t be limited too):
- Responsible for the strategic planning and optimisation of specific affiliate partners across Cards.
- Accountable for ensuring the day-to-day performance of new business volumes vs target through ongoing supplier negotiation and management.
- Identification and delivery of new cost or growth opportunities for affiliates.
- Responsible for the management of the affiliate budgets covering planning, cost negotiation and optimisation. The role is accountable for ensuring the best deal is delivered for Vanquis.
- Lead partner monthly and quarterly business reviews, alongside Heads of Department within the affiliate teams & lead day-to-day partner engagement.
- Use affiliate insights to gain internal support for new products, price points or decisioning which allows the channel to grow.
- Manage tactical pricing and offers (within an agreed framework) as required to achieve business outcomes.
- Managing internal stakeholders, including Commercial, Credit Risk, Finance and Compliance, to effectively prioritise and deliver on projects which allow the affiliate channel to grow.
- Quickly resolve issues impacting the affiliate channel or escalate where required to ensure speedy resolution and minimal impact to performance.
What you’ll bring to the team
We are seeking a candidate who has prior experience of working in a regulated environment, with credit card or lending experience preferred, but not essential. We’d love you to have a proven track record of delivering growth through a range of direct-to-consumer distribution channels, affiliates and aggregators.
To be successful in this role, the following skills and experience would be advantageous:
- Excellent, detailed technical understanding of the Affiliate and Aggregator channels.
- Highly numerate with the ability to identify and quantify opportunities and impacts.
- Commercially astute and numbers focused.
- Strong negotiation skills with experience of leading commercial negotiations with third parties.
- Strong team player with impeccable communication and organisation skills. Being part of a small team means taking ownership from start to finish.
- Able to work autonomously as well as part of a team and to tight deadlines.
- Time management and prioritisation - ability to prioritise workload, balancing the needs of multiple stakeholders.
Why join the Acquisition team?
This team are a high performing team, they are ambitious and love a stretched target. They are constantly striving for better and have a great team culture they have worked hard to cultivate. This team really drive internal progression and opportunities and are supportive in building on the current role, to achieve future careers aspirations.
This role is a full-time position working 37.5 hours per week working on a hybrid basis. This role is based from our London office. This opportunity is a hybrid role, with 1-2 days a week in the office. For the right candidate, we can consider a flexible working pattern for this role.
Why Vanquis?
Our colleagues are the most important part of delivering our purpose to put customers on a path to a better everyday life. If it wasn’t for their amazing efforts, ideas and energy we wouldn’t be the successful business that we are today. So, we offer an attractive, competitive salary and benefits package for everyone including:
- Competitive base salary and rewards
- Discretionary bonus scheme
- 25 days holiday entitlement – with one day accrued for each year of service (to max 30 days)
- Defined contribution pension scheme
- Extensive opportunities for personal and career development
- Flexible and dynamic working policies
- A range of initiatives offered through our Sports & Social and Social Impact Programmes
- Perks at Work - A perks platform offering over 30,000 unique discounts
- Free tea, coffee and fruit
- Discounted gym membership
- Subsidised on-site restaurants
We know that by having a better, more inclusive culture and a diverse group of colleagues, we can support our customers and each other in the best way possible. We also believe this goes a long way to helping us live our purpose and defines why we’re here in the first place: to help put people on a path to a better everyday life.
We’re an equal opportunities employer and we want people to join us no matter how they identify, their sexual orientation, marital or civil partner status, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
We want to attract and retain the best people. So, we make sure that, if people need it, they’re given all the extra support and reasonable adjustments to take part in any part of our application or interview process. We’ve also got lots of colleagues who choose to work flexibly, so please feel free to talk to us about how you prefer to work at any time.
We think that if you can Be Yourself in the workplace, you’ll do your best work and enjoy being part of the team. And as a business we get to benefit from that and to celebrate all the wonderful things that diversity brings.
Find out more
Check out our social media channels find out more about everyday life at Vanquis – and don’t forget to follow us while you’re there!
LinkedIn: Vanquis Bank
Instagram: @vanquiscareers
Glassdoor: Vanquis Bank
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Good luck!
#MakeWorkMeanMore
