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account manager Remote

Santa Cruz Bicycles

Full Time Remote 10.56 - 12.04 GBP Today

Job description

ABOUT US:

We are Pon Bike Performance UK, home of Santa Cruz, Cervelo and Reserve, three of the most exciting brands in the bicycle industry who tend to do things differently. We have over 25 years of cycling experience and our ultimate goal is to consistently build the best mountain bikes in the world and having loads of fun doing it!

ABOUT YOU:
As an Account Manager, you will collaborate closely with our retailers and the sales team to coordinate bikes sales and fulfillment in your territory. You will work in a fast-paced team-oriented environment with dedicated and passionate people who foster creating long-lasting relationships with their colleagues and their clients alike. This role requires effective communication as well as an ability to develop sales tactics and work at a high level while executing and prioritizing requests quickly and successfully.

We are looking for someone who has experience in the outdoor industry (bike industry preferred) and understands how to successfully partner with people from all walks of life. We need a solid communicator who responds quickly and clearly. You will need to know how to work on multiple projects at a time and have experience with reaching goals and other performance metrics.

WHAT YOUR DAY JOB LOOKS LIKE:

Collaborate with bike retailers within your territory to order bikes, confirm shipping dates, track shipments and provide constant updates on all logistics
Successfully reach your sales and service targets while sustainably growing sales in your territory
Maintain a high level of customer service to everyone you partner with to reach your targets
Provide guidance and insight on territory sales trends, challenges, and opportunities
Visit sales territory to identify opportunities and solidify relationships
Work closely with the Managing Director to analyze territory sales and allocation reports
Execute events and deadlines based on the territory calendar in relation to, but not limited to: demo events, dealer visits, key sales dates and milestones
Act professionally at all times, you will be representing Pon Bike Performance

WHAT YOU BRING TO THE TABLE:

5+ years of experience in sales in the bicycle or outdoor industry
Proven success managing and prioritizing multiple client accounts
Superior ability to prioritize and manage your time
Ability to communicate professionally, clearly and concisely with co-workers and clients
Strong computer skills, experience with Gmail, Microsoft Office and CRM software
Extensive knowledge of bicycles and all associated parts
High level of urgency and ability to start and complete projects within the stated parameters
Ability to collaborate and work professionally with co-workers and clients
Ability to develop professional and long-lasting relationships with clients
Driven to identify meaningful solutions which fulfill the needs for SCB, sales territory, sales reps, retailers, and end consumers
Must have a current driving license and a clean driving record
Comfortable with travel

LANGUAGE SKILLS: Ability to read and comprehend and explain documents in English. Effectively communicate, verbally and in writing, in English.

By submitting your application, you agree that your personal data will be transferred, processed and stored by our headquarters in Santa Cruz, California.

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