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ACCOUNT MANAGER - AUTOMOTIVE
Location: LONDON/ HYBRID
Salary: 32,000 - 35,000 GBP

WHO’S THIS WITH?

Our client is a leading integrated creative agency, based across three locations, London, Bristol, and Reading. They have been around for over 30 years with a strong heritage in building long term relationships with their clients. This is a chance to join a unique agency culture where the passion for people, is as strong as the work.

WHAT’S THE ROLE?

• Reporting to and support the Group Account Director, you will be confident in your ability to manage your own projects, asking for help and working together across projects when needed.
• Be the go-to point across each project you manage, this will include taking briefs from the client and managing their expectations.
• Writing the brief; briefing the creative agency; ensuring all departments are managed and kept in the loop
• Deliver the campaign on time and on budget and retaining the client’s innate trust in you.
• Work closely with our client’s third parties to deliver on-going CRM programmes and ad-hoc campaigns across email, print and in-car messaging.
• Manage your time effectively; ensure regular touch points throughout the day with your line manager and the wider team
• Be proactive in managing all client relationships remotely via video-conferencing, and face to face

WHAT DO I NEED TO BE GOOD AT?

• Ideally you will already have experience at Account Manager level, with experienced gained within an agency environment with experience in handling end-to-end marketing campaigns
• Good knowledge of core processes for campaign development across these channels – from brief interrogation to final creative output
• Become the client’s first port of call
• People person – with the ability to build a good relationship with the client, agency partners and internal team
• Enthusiasm for driving the client’s business forward with proven ability to own and grow client relationships
• Professional, confident and energetic with the ability to remain calm under pressure
• High attention to detail and strong process-driven approach to client services
• Resourcefulness and solution-orientated when things don’t go to plan – ability to think on your feet

WHAT SKILLS DO I NEED?

• CRM, testing and data experience preferred, with experience in personalised marketing communications (DM and email) essential
• Good knowledge of agency process and working with Planning and Creative departments
• Proactive with the ability to pick up campaigns, problem solve and present practical solutions.
• Solution orientation and drive to make things happen
• Influencing skills – ability to work in partnership with clients and interagency partners as well as manage internal relationships effectively
• High level of organisational skills with the ability to juggle multiple client contacts and projects
• Resourcefulness and solution-orientated when things don’t go to plan – ability to think on your feet
• Strong interpersonal and communication skills (both verbal and written)

BENEFITS, PERKS, BONUSES.

• 25 days holiday
• Flexible hybrid working
• Social events
• Private health insurance
• Gym Membership
• Life insurance
• Cycle to work scheme
• Early finish of Summer Fridays