account manager Exeter, England
Job description
Main Purpose and Scope
To lead on some of our most exciting projects, for ambitious clients who want to do more with digital. Working alongside project managers that handle day-to-day delivery through sprints, your role will be all about shaping client strategy, developing account plans and building relationships
Duties and Key Responsibilities
- Serve as the primary point of contact for assigned clients, fostering strong and trusted relationships.
- Understand clients’ business objectives, challenges, and industry trends to provide strategic recommendations.
- Regularly communicate with clients to provide updates on projects/campaign performance, insights, and recommendations.
- Identifying issues before they can become problems, being the voice of the client in the agency and vice versa.
- Proactively identifying opportunities with the client to unlock positive progress.
- Stay updated on industry trends, digital marketing best practices, and emerging technologies to identify new opportunities for clients.
- Collaborate effectively with Subject Matter Experts and Project Managers to deliver remarkable client outcomes.
Experience Required
- Strong people skills with a collaborative ‘can do’ attitude.
- An understanding of what’s required to build lasting client relationships
- A fast learner who can pick up and retain knowledge on new businesses, products and markets.
- A background and passion for digital, with a dedication to keep up to date on new industry trends.
- Ideally degree educated, or have relevant digital qualifications.
- While it’s not necessarily a skill, flexibility with travel is essential, as you’ll be expected to regularly visit clients and our Exeter office.
- Ability to identify, generate and communicate good ideas
What you’ll get in return
You’ll be coming into a thriving agency, working on a mix of large client projects across the full digital spectrum. You’ll have a chance to make a real impact on the business from day one. Our extensive benefits package includes:
- Monthly wellbeing allowance
- Training, development and “Career Mapping”
- Opportunity to attend industry events
- Enhanced parental packages
- Cycle 2 work, retail discounts, fitness discounts
- Mental, physical, emotional and financial wellbeing support
- ‘Above & Beyond’ awards
- Flexible working – build your work to what you need it to be
- Hybrid approach to work
- Monthly social get togethers
- Plus a whole lot more!
Organic is an equal opportunity employer. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or any other dimension of diversity.
