Job description
Job Description
For EMEA role, we need the person has extensive knowledge on Cisco Wireless + below.
Key Responsibilities:
Key Responsibilities:
- Escalation point for Tier III support issues that are escalated from Tier I and II
- Provide Infrastructure services in all areas needed: LAN, WAN, cloud environments, network security and network monitoring, configuration and troubleshooting
- Working with our business and the engineering team to successfully implement secure LAN/WAN, wireless, and Data Center network solutions
- LAN and Data Center Fabric routing and switching design, configuration and deployment in small to very large environments
- WAN routing design, configuration and deployment in small to very large environments
- Provide network engineering consulting services, including: assessment, design and implementation of secure network products/solutions
- Apply vendor best practices to client environments under your management
- Assist the design, development, implementation and ongoing management of client infrastructure and systems
- Identify, diagnose, and resolve network problems including network connectivity, traffic utilization
- Interface with third party vendors
- Utilize exceptional interpersonal and customer service skills to improve and maintain client relationships
- Campus LAN/WAN routing and switching solutions (Cisco is a must, Nexus strongly preferred)
- Load balancing/Acceleration solutions (Citrix) a plus
- Network Access Control, including Cisco Identity Services Engine (ISE) implementation design, configuration, and deployment is a plus
- RF design & Wireless LAN Surveys
- RF Troubleshooting and tuning
- Cisco WLAN (WLCs, Prime)
- Provide after-hours coverage as part of an on-call rotation schedule and for client upgrades
- Maintain, develop and grow client documentation
- Assist with monthly reports, and recommendations for Managed Services Clients
- Stay current with industry and technology news, trends and best practices
- 7+ years IT experience
- Prefer at least CCNP-level (Cisco Certified Network Profession) working knowledge
- Bachelor's degree in a technical discipline, or equivalent work in an IT related field.
- Excellent troubleshooting and analytical skills
- Ability to prioritize and manage time effectively
- Passionate about, and dedicated to the client experience
- Excellent written and verbal communication skills
- Outstanding attention to detail
- Strong documentation skills
- Communications (Written and Oral) - Communicates well. Writes clear, precise, well-organized documents.
- Analysis Skills - Identifies significant problems and opportunities. Analyzes problems and people in depth.
- Team Player - Reaches out to peers. Overcomes we-they. Leads peers to do what is best for company.
- Ideal candidate will be teamwork-oriented, passionate about technology and possess an excellent work ethic and communication skills.
- Any MSP or Professional Services experience would be beneficial
- 4+ years of networking experience, including configuring, analyzing & troubleshooting enterprise networks
- The required person will have to work in shifts with availability of 24/7 and will require travel to DC.
About Company
We are committed to providing solutions that are simple to use and cost-effective, that meet the specific set of needs defined, and that are adaptable to meet future needs. Axiom is a global information technology, consulting and outsourcing company and services provider. Our IT solutions empower organizations and individuals throughout the world to maximize value and quality to succeed in today's challenging business environment. As a fast-growing new economy company, we focus our strengths to offer world-class solutions and services through the convergence of technology, innovation, expertise and experience. We provide software consulting, development and IT-enabled services to clients across the globe. We work towards delivering sustained value creation for customers, employees, industries and society at large. Core offerings include data warehousing, middleware development, product development and web-enablement of legacy applications in verticals like telecom, finance, healthcare, manufacturing, energy & utilities, retail & distribution, enablement of legacy Relentless exploration of technology horizons and a Global Delivery Model that is a judicious combination of onsite, offsite and offshore development, offer a complete range of high-ROI business solutions spanning the consulting, technology, operations and process outsourcing value chain.
Axiom
www.axiomsoftwaresolutions.com
Stanmore, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public