Account Manager Stockport, England
Job description
Account Manager
Location:
Stockport, Greater Manchester - (Hybrid working available)
The role:
We are looking to recruit an experienced Account Manager to join our Commercial Team.
Your role will be to develop and manage long term working relationships with our existing partners and to nurture and grow new partners.
You will need to be entrepreneurial to maximize the commercial opportunity as well as being into the detail, to ensure that that no stone is left unturned.
Whilst the role is mainly externally focused, you will also need to work collaboratively with our internal teams.
Key accountabilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Identify opportunities to grow business or identify areas of improvement with existing partners
- Forecast and track key account metrics, identify trends and opportunities
- Prepare reports on account status
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Manage projects within client relationships, working cross functionally to carry out client objectives while meeting company goals
- Service multiple clients concurrently
- Work closely with colleagues in the Trading team to drive incremental revenue
Person Profile:
- Previous account management experience, not industry specific
- Experience of working within a client focused environment
- Ability to manage multiple projects and relationships simultaneously
- Experience of B2B relationships
- Action-orientated, and solution-focused - able to find solutions even where they are unable to help
- Previous experience of working to KPIs and delivering targets
- Demonstrates commercial awareness, keeps an eye on the market
- A track record of continuous achievement
Key Skills Required:
- Strong communication, excellent negotiation, and presentation skills
- Self-motivated
- Attention to detail
- Adaptability and strong problem-solving skills.
- Experience of MS Office and a CRM system
Benefits:
- Monday to Friday (9.00am – 5.00pm)
- Hybrid working available (2 days mandatory in the office)
- State of the art facilities - fun working environment (pool and football table) spacious desk areas, kitchen area and quiet spaces where you can plug in and work in peace.
- Annual Bonus
- ShareSave scheme
- Annual pay review
- 31 days holiday (which include bank holidays)
- 2 days paid to volunteer at a charity of your choice
- Welcome pack, including hoodie!
- Casual Dress Code
- 10% Colleague Discount
- Magpie Perks - a benefits platform where you will are able to take advantage of discounts at 100s of high street and online retailers
About Us:
musicMagpie is a circular economy pioneer that offers customers a smart, sustainable and trusted way to buy, rent and sell tech and media products.
Operating through our two trusted brands - musicMagpie in the UK and Decluttr in the US - our circular model of recycling, refurbishing, reselling and renting products helps to make tech more affordable, allows people to make money from their unused tech and reduces its impact on the planet.
Our environmental and social focus is demonstrated by our ‘Smart for you…Smart for the planet’ ethos and we have received the London Stock Exchange's Green Economy Mark, which recognises companies that derive 50 per cent. or more of their total annual revenue from products and services that contribute to the global Green Economy.
Thanks to our colleagues, partners and customers we give a ‘second-life’ to over 400,000 technology products a year (as well as 2,500 tonnes of disc media and books categories) – saving over 50,000 tonnes of CO2, enough to heat over 18,000 homes for a year!
Over 7.5 million customers have used our award-winning service and we’ve paid out millions for their unwanted technology.
We are the largest third party seller globally on both Amazon and eBay and we have an excellent Trustpilot rating with over 245,000 reviews.
Why Join Us:
Joining our team gives you the opportunity to make a real impact on the world, no matter what you do, as well as learning new skills, making new friends and working on innovative, interesting and rewarding projects.
Our Culture:
Rewarding, down to earth, inclusive and supportive.
Our values:
We care | We make a difference | We’re better together | We innovate | We work in an environment where we all thrive.
Diversity and Inclusion:
At musicMagpie, inclusion and diversity are central to our values. We have an authentic focus on intentional inclusion, enabling our people to feel they can bring their whole self to work and ensuring everyone feels supported, respected and confident to make a valuable contribution.
Job Types: Full-time, Permanent
Salary: £35,000.00-£40,000.00 per year
Benefits:
- Casual dress
- Company events
- Employee discount
- Free parking
- Referral programme
- Work from home
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Stockport: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- Account management: 3 years (preferred)
- sales: 1 year (preferred)
- Business development: 1 year (preferred)
Work Location: Hybrid remote in Stockport
Reference ID: AM
