Account Manager Stevenage
Job description
Available Job Today We are looking to offer an Account Manager the opportunity to join our expanding Operational Management team. Based in Stevenage but will travel to Castleford and extensive nationwide travel.
As an Account Manager you will be a part of our commitment to deliver what we promise for our clients, within the leading essential infrastructure services provider operating within the UK & Ireland.
Does this sound like a role for you? Read more…
About M Group Services Plant and Fleet and your team
With 8 depots across the UK, M Group Services Plant & Fleet Solutions provide innovative plant and fleet asset management solutions across M Group Services. We provide our business with more than 9,000 vehicles and over 25,000 owned or externally hired plant assets.
Our team has grown rapidly and we are responsible for the supply and management of specialist equipment and vehicles, supplying the Water, Energy, Transport, Data and Telecommunication sectors.
The Account Manager is responsible for developing strong relationships with our customers. To ensure that we provide a ‘best in class’ service across all plant and fleet solutions to support the businesses that form M Group Services.
Who you are?
You will be responsible for a number of revenue, profit and safety targets across a range of group companies, contracts, alliances, joint ventures and partnerships. Whilst continually developing further revenue opportunities and ensuring that we deliver exceptional customer experience levels.
Do you like a challenge? Are you keen to develop your skills? Do you enjoy finding solutions?
If you want to make a difference working with a supportive team environment, we would be pleased to hear from you.
As the Account Manager, you’ll get the opportunity to:
- Build strong customer relationships across all businesses within the water/energy division
- Strive to provide exceptional customer experience/service
- Work with the customer to understand work load cycles and key milestones within the contracts.
- Explore further opportunities within water/energy contracts to hire internal PFS equipment to increase revenue and utilisation.
- Support the businesses with commercial information on tenders and contract bids
- Performance manage & review KPIs and other account metrics
- Communicate with our team and the customer’s teams at multiply levels across various stakeholders.
- Strategic planning of future capex investment across Plant & Fleet for water/energy divisions.
- Plan and manage mobilisations and integrations as required.
What you’ll bring?
- Ideally with a strong background working in the water/energy utilities sector.
- Previous account management experience
- Track record managing multiple stake holders and projects
- Customer centric
- Team player with good time management & communication skills
- Experience of commercial development and marketing/sales would be an advantage
- Able to build strong and sustainable customer relationship
- Recognises and capitalises on new opportunities/innovative approaches
- Good knowledge of MS Office including a high level of Excel and preferably Hire Management software
What’s in it for you?
25 days' annual leave plus statutory holidays
Discretionary annual bonus
Contributory Pension scheme
Life Assurance
Access to our Employee Assistance Programme
Cycle to work scheme
Access to a wide range of discounts and special offers through our online rewards platform
Private health care
Company car/ car allowance and fuel card
Our Vision and Values
Our vision is to be the leading service provider for essential infrastructure in the UK and Ireland.
The core values for our sustainable growth are:
People – engaging and empowering everyone to deliver and grow
Safety – putting health, wellbeing and safety of people first
Delivery – helping deliver our clients’ business needs
Integrity – behaving respectfully and in a sustainable manner to our communities and the environment, maintaining accountability and honesty in the way we work.
