account manager Newport, Newport, Wales
Job description
Who We Are
IQE is the leading supplier of compound semiconductor wafer products and advanced material solutions to the global semiconductor industry. IQE is essential to technology growth markets, as the only compound semiconductor epitaxy foundry with a global footprint and proven ability to manufacture at scale.
Our Vision
IQE's vision is to be the best advanced semiconductor materials solutions company in the world. Being best means delivering outstanding quality, service, technology and value such that we become the first-choice supplier for all our customers.
Our Values
IQE's strength lies in the expertise and diversity of our workforce. This is supported by our culture of integrity, accountability, excellence, valuing people and teamwork.
Purpose of the role
The Account Manager – EMEA will work with the Sales Team and Business Unit (BU) management to grow the business and will work alongside a multidisciplinary and geographically disperse team to exceed sales goals. The successful candidate will have the entrepreneurial spirit necessary to recognize customer needs and the ability to collaborate as needed to meet customer requirements and drive opportunities to revenue.
Own assigned accounts; create customer-specific account plans; align account plans to product and market strategies; execute account plans to increase IQE share at existing accounts and to gain market share by penetrating new accounts; consistently achieve/exceed revenue and contribution targets- Forge deep relationships with customers; understand customers’ needs and how IQE solutions can deliver value; build a culture whereby IQE wins business not just by technology, pricing, or delivery, but by responsiveness, attention to detail, and customer care
- Monitor customer/market/competitor activity and provide feedback to the commercial teams and other company functions; bring this insight to contribute market-driven directions for new products and/or functionality
- Lead pricing and negotiating strategies for owned customers that favorably position IQE products with our customers while simultaneously maximizing profit returned to IQE.
- Work cross-functionally to develop complex proposals, analyze margins and recommend changes in sales strategies where appropriate.
- Work closely with Operations and Customer Excellence teams at our sites around the world to ensure the highest levels of service to our customers.
- Develop/refine internal sales processes that drive desired sales outcomes, including close interface with the Customer Excellence team to build infrastructure and refine systems (e.g., CRM) supporting these processes
- Compile annual sales forecast; monitor and regularly report performance vs. budget and other key sales metrics such as order book, opportunity and order pipeline, quote volume, closure rate, etc.
- Travel to customer sites, conferences/trade shows, or to IQE facilities as required by assignment, account/corporate objectives, or customer request
Qualifications / Essential Skills
- 3+ years in a customer-facing role in semiconductors, microelectronics, or RF / wireless industries
- Must have or develop through training a working knowledge of IQE technology as required to understand/interpret customer questions and to explain IQE product attributes
- Previous experience in the compound semiconductor industry is a strong plus
- Experience using CRM software is essential
- Bachelor’s degree
Why should you join us?
We have been awarded ‘Ones to Watch’ by Best Companies defined as ‘good levels of workplace engagement and showing promising signs for the future’.
We have established an Environmental, Social and Governance (“ESG”) Board Committee, that will oversee the execution of our ESG strategy.
We give back and have multiple initiatives underway supporting local and communities and global charities.
All our employees benefit from:
- Long Term Incentive Plans (LTIPs)
- Professional Development and career pathways
- Bonus plans – quarterly or annual (role dependent)
- Market competitive base salaries reviewed bi-annually
- Attractive pension plans
- Income protection - Permanent Health Insurance (PHI)
- Long service awards 5, 10, 15, 20, 25 and 30 years
- Hybrid and flexible working (role dependent)
- Values-based recognition awards
- Health Cash Plan includes discounts with high street brands
- Cycle to work plan (includes E-bikes)
- Electric Car Scheme (salary dependent)
- Employee Assistance Programme (Free family, legal, financial and counselling support 24/7 Access to second medical opinion and unlimited access to a remote GP)
- Life assurance 4x salary
- Access to workplace Mental Health First Aiders/wellbeing rooms
Want to learn more? Contact our in-house [email protected] or visit our website Current Vacancies | IQE Corporate (iqep.com)
IQE is an equal opportunity and an affirmative action employer that values diversity at all levels. All individuals, regardless of personal characteristics (Minorities/Females/Veterans/Disabled), are encouraged to apply.
