Account Manager London, England
Job description
Account Manager
City of London - hybrid working
French/German speaking
What you will do:
- Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.
- Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.
- Managing the entire sales lifecycle of transactions to ensure visibility into and predictability of the lead-to-close process.
- Acting as a representative to maintain positive relationships with all employees, customers, partners, and shareholders.
- Work to identify and/or develop upsell opportunities.
- Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
- Providing timely and positive resolution of escalated sales-related issues
- Communicating with key customers, business partners and executives on significant issues and accomplishments.
What you will need:
- 1-3 years of account management experience in software industry
- Strong interpersonal communication skills and ability to achieve set goals and deadlines
- Natural leadership skills, and ability to mobilize people towards a goal
- Ability to pick up new technologies easily
- Good understanding of Excel, financial modeling, and financial reporting
- Experience with Salesforce or other CRM platforms
- Prior experience in closing sales deals at the executive level a plus
- Knowledge of the private equity and financial services market preferred
What you will gain at Intapp:
Our culture at Intapp emphasizes accountability, responsibility, and growth. We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We’re committed to creating a modern work environment that’s connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:
- Competitive base salary plus variable compensation and equity
- Generous paid parental leave, including adoptive leave
- Traditional comprehensive benefits, plus:
- Generous Paid Time Off
- Tuition reimbursement plan
- Family Formation benefit offered by Carrot
- Wellness programs and benefits provided by Modern Health
- Paid volunteer time off and donation matching for the causes you care about
- Home office stipend
- Opportunities for personal growth and professional development supported by a community of talented professionals
- An open, collaborative environment where your background and contributions are valued
- Experience at a growing public company where you can make an impact and achieve your goals
- Open offices and kitchens stocked with beverages and snacks
Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.
Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/.
Job Types: Full-time, Permanent
Salary: £55,000.00-£65,000.00 per year
Benefits:
- Bereavement leave
- Company car
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Employee stock ownership plan
- Employee stock purchase plan
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Matching gift scheme
- Paid volunteer time
- Private medical insurance
- Referral programme
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Experience:
- Account management: 2 years (required)
- sales: 2 years (required)
Work Location: In person
Reference ID: a/c/a/c