Account Manager Peterborough, England
Job description
Field Based - East of England (Covering South East, East Midlands, East Anglia)
Role:
NextGear Capital UK and Ireland, part of the Cox Automotive Group and is the UK’s leading provider of Stocking Plans for independent and franchise dealers.
NextGear Capital offers Stocking Plans designed to help independent and franchised used vehicle dealers buy, manage and sell stock. It provides carefully tailored plans connecting stock wholesalers to dealerships, providing simple, cost-effective support across a wide range of vehicle sources.
Job Responsibilities:
The Account Manager (AM) is responsible for the development and management of a floorplan portfolio of Motor Retailers within a defined territory based on Postcode. The AM is responsible for managing NextGear Capital relationships in the areas of account servicing, risk mitigation and growth.
The AM must achieve target’s in the areas of New Business generation, Dealer spending with NGC, managing dealer delinquency, write-off, and portfolio management. The AM will also be responsible for maintaining and developing relationships with the company’s vendors and business partners within their assigned territory.
- Proactively build a sales process that brings new customers and maintains existing customers with emphasis on value and service as NextGear Capital’s key benefits.
- Develop an aggressive sales plan within a defined postcode territory.
- Build prospect list through effective cold calling, lead follow up and referrals to generate a healthy pipeline of new Business Opportunities.
- Hit target levels of performance in new applications and utilisation on a monthly basis.
- Monitor applications throughout the credit process.
- Responsible for contracting and orientation of new customers generated by own business development activity – ensuring they are fully conversant with WFS and all relevant processes and procedures.
- Work with the Account Support Executive team (where relevant) to facilitate the longer term account management, of shared accounts
- Provide regular account management support to ensure utilisation is maximised with every live customer.
- Hold monthly meetings with all key customers to add value to the relationship
- Lead efforts to achieve volume and goal targets in all inventory and product types.
- Develop specific zones and routing within the market to establish an organised marketing strategy.
- Extensive travel within Market to solicit key dealer and auction relationships
Portfolio Management and Control
- Adhere to all policies, procedures and audit guidelines in relation to field operations.
- Through an aggressive/urgent approach build a process that minimises delinquent loans within company guidelines.
- Lead Market in preventative portfolio management. Review reports and trends for exposure areas. Focus on Top loan exposures as it relates to cash value of loans outstanding.
- Daily assessment of collections including performing on-site dealer audits and documenting collections efforts in a timely manner.
- Co-ordinate, conduct and facilitate collateral repossessions in the field and communicate with the corporate departments – Risk & Recovery and Remarketing.
- Assist with field collections and resolving field audits at the dealer’s place of business and/or residence.
- Ability to learn company operating and reporting system as well as Salesforce CRM.
Skills & Experience:
- Significant experience in sales and portfolio management
- Experience gained within finance or auto industry
- Clean and valid driving licence
- On the job ability to learn new products/services offered and adapt to policy/procedure changes as required.
STRICTLY NO AGENCIES PLEASE:
We work with a carefully selected set of recruitment agencies and we're not looking to add to our PSL.
We do not accept unsolicited agency CV's sent to the recruitment team or directly to the hiring manager. We will not be responsible for any fees related to unsolicited CV's
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