account manager High Wycombe, England
Job description
Account Manager – High Wycombe
Full-time, office based position working within a friendly team
Basic salary is from£25,000pa (depending on experience), plus performance based bonus!
Job Description
A busy, growing manufacturing company is looking immediately for a motivated and customer focused Account Manager to join their dynamic team! This is a varied role where you will be building and nurturing existing customer relationships, with the aim of giving them an excellent experience and increasing sales for the business by advising them on products and cross-selling / up-selling where appropriate.
As the main point of contact for your customers, your job is to ensure all sales orders are processed accurately (without any delays) and answer questions/provide customer support where needed. Although based in the High Wycombe office full time, you will also get the opportunity to go out on customer visits and attend industry events such as trade shows, where you’ll present the company in a positive light and become a trusted representative.
Main duties:
· Build and nurture relationships with existing customers & accounts
· Answer / respond to all in-coming phone & email requests
· Provide customer quotations and answer any product queries
· Process Sales orders, ensuring timely delivery & advising of any delays
· Ensure external Sales staff are following up on enquiries/quotations etc
· Issue any escalations where necessary and follow up
· Cross-sell / up-sell products and/or keep customers up to date with new products
· Conduct regular communication calls with customers to maintain good relationships
· Monthly reporting on accounts status (forecasts, margins, sales results etc)
· Occasional client site visits and attendance of industry events (Trade shows etc)
The ideal candidate will have:
· Previous experience as an Account Manager, Sales representative, Inside Sales Executive or similar role
· Ideally a background in manufacturing or similar, but other industries considered
· Solid CRM experience
· Excellent working knowledge of IT Packages (Word, Excel, Outlook)
· Excellent communication skills, able to build rapport quickly
· Used to working in a target driven role and motivated to reach/exceed Sales targets
· Well-presented and articulate
· Excellent team player, willing to go the extra mile!
· UK driving licence & use of your own car
Benefits:
Free parking
Company pension
Early finish on a Friday
24 days annual leave, plus Bank Holidays
Others TBC
Working hours are Monday to Thursday 8:30am to 4:45pm, Friday 8:30 to 4pm.
This role has become available due to the previous Account Manager's recent promotion within the business, so for the right candidate there is the genuine chance to progress! You’ll be working as part of a highly motivated Sales team, reporting directly to the Senior Account Manager and under the UK Sales Manager and no two days will be the same.
There will be a 2 stage interview for this role, with an immediate start for the right person. If you feel you have the skills and experience we are looking for, please apply today to be considered!
Ability Recruitment is acting as an employment agency for this Permanent vacancy. For an informal chat about this role or for more info, please call Carla or Phil on 01753 646566.
Job Types: Full-time, Permanent
Salary: £25,000.00-£27,000.00 per year
Benefits:
- Company pension
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Coronation Rd: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Account management: 1 year (required)
- sales: 1 year (required)
Work Location: In person
