Account Manager Leeds, England
Job description
Who are 21 Degrees?
21 Degrees is a full-service digital marketing agency, covering web development, search engine optimization, pay per click advertising, public relations, graphic design, and videography. We are one of the best marketing agencies in Leeds, with ambition to be even better.
Culture Fit
21 Degrees is a close net family, where everyone works for each other. We all work hard and hold each other to account to enable us to deliver incredibly high-quality work for our clients. For this reason, our recruitment process focuses on you being a strong cultural fit first and focuses on skills you’ve developed during your career second. Our staff are:
- Hard working
- Committed to building their own part of the company
- Friendly and respectful
- Honest and Transparent
- Have passion and focus
- Hungry to learn
- Unafraid to be different
21 Degrees is a startup. We cannot hide this, while we don’t require our staff to have the much-overused HR term “startup mentality,” we do require you to understand that this isn’t a blue-chip corporate position and is for someone who wants a challenge at this stage in their career.
Leeds based company
We’re a Leeds based company, please only apply if you can get to the office 4/5 days of the week, we’re located:
21 Degrees Digital, Wizu Workspace, Richmond House, Lawnswood Business Park, Redvers Cl, Leeds LS16 6QY
Benefits of working for 21 Degrees
Build something you can be proud of
21 Degrees sells the skills and talents of our staff, as a result we allow our staff to shape how we operate, so if you want a job where you can really mould and shape not just how you work, but your whole department, 21 Degrees is the place for you.
Transparency throughout the company
We’re proud of being transparent. We are transparent about finances, business operations, the way we operate, to both staff and clients. If you want to work in a place that values open and honest values from the top to the bottom of the organisation, then 21 Degrees is the place for you.
Learning
We encourage staff to learn from each of our six departments, including finance and management. If you want to improve your overall business experience, this is the place for you.
Family like loyalty
To say our staff are like family is a real cliche. However, we regularly go out on socials, lunches and charitable activities that mean we have a close nit team of colleagues who are loyal to one another, if working in a team that works for you appeals, 21 Degrees is the place for you. Just look at what our staff have to say about working here:
“Since I stepped through the door over 5 years ago as an apprentice the entire 21 Degrees team have welcomed me with open arms. They're some of the most supportive and encouraging people and working with them is my favourite part of the job” – Rachel Scahill, Senior Account Manager
“They’re an alright bunch to work with really, aren’t they” – James Bancroft, Senior PPC Specialist.
Benefits
- One day per week remote working
- 28 days holiday
- Core hours of 10 – 4 with flexible working around that
- Further flexible working for parents
- Free Parking close to the office
- Free freshly ground coffee, tea, juice, and cereal
- Regular team building days & staff nights out
- Wellbeing partnership with We Are Wellbeing
- 10% of learning and innovation time budgeted per team
- Casual dress code
- Sick Pay
- Increased holiday entitlement after 2 years of service
- Pension
Inclusive Agency
At 21 Degrees we’re 2/3rds Afro Caribbean owned and 70% of our staff are neurodiverse in some way shape and form. We live and breathe diversity. So, if you identify with something that you feel the mainstream culture considers “different” we want you to know you can feel comfortable sharing this with us, as we look to become more inclusive. Inclusivity generates unique insights on data and encourages broader and wide-reaching creativity, could you be the person who comes in to help us push these boundaries even further?
Your interview
If you’ve got this far, it's worth noting that the above is incredibly important for us and you will have to demonstrate that you’veread and understood the above to get an interview.
Digital Marketing Account Manager
About the role
21 Degrees deliver a range of services and our account managers are the glue that binds all of our operations together. You would be working across all of our departments, with a particular focus on our valued clients multi-service clients. We're looking for someone with strong communication skills, preferably with experience in client management and who is incredibly organised, to help facilitate our team of creatives to do what they do best.
The successful candidate will enjoy organisation and structure, and will report directly to our Senor Account Manager, you will be creating timelines and setting deadlines for all parties involved in a project, ensuring accountability and keeping our clients satisfied.
Responsibilities
- Managing the client relationship through effective communication both in person and online.
- Creating a portfolio of client accounts and monitoring the ongoing activities related to them.
- Ensuring that project deadlines and budgets are met, communicating and seeking approval of any changes to these.
- Maintaining accurate records of meetings, decisions and next actions.
- Working with Finance to bill clients accurately and ensure projects stay on budget.
- Liaising with our team of freelancers to deliver briefs, ensure work is completed and report back to clients
- Supporting our videography team on shoots, ensuring everything runs smoothly
- Assist with internal marketing efforts, including website updates, social media posting and reporting on overall marketing performance (training will be offered)
Required Skills
Even if you don’t have all the skills in this list, we’re trying to recruit the right people with a passion to learn, so if you only have some of these skills then please still apply:
- Friendly and capable of collaborating effectively with a diverse range of individuals.
- Organised, with strong attention to detail and time management skills.
- Proficient communicator, adept in both spoken and written expression.
- Persuasive, able to sell work and ideas, and respond positively to feedback.
- Adaptable, with an ability to solve problems.
- Resilient and positive in difficult situations.
- Skilful at managing conflicting obligations and handling pressure with composure.
Nice to have skills
- Previous agency experience
- Previous Account Manager experience
Job Types: Permanent, Full-time
Salary: £22,000.00-£28,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Flexitime
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Flexitime
- Holidays
- Monday to Friday
Education:
- GCSE or equivalent (preferred)
Experience:
- Account management: 2 years (preferred)
- Marketing: 3 years (required)
Ability to Commute:
- Leeds, LS16 6QY (required)
Ability to Relocate:
- Leeds, LS16 6QY: Relocate before starting work (required)
Work Location: In person
Application deadline: 23/09/2023
