Job description
Account Executive
Jersey
As a Barclays Account Executive, you will have an opportunity to be accountable for associated Account Executive functions as well as actively assisting an assigned Relationship Manager. You will be operating as the liaison between the Relationship Manager and internal specialist product areas. You will have joint responsibility with Relationship Managers and internal colleagues for the end to end client experience, profitability and satisfaction.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the detail of the working pattern options for the role with the hiring manager.
- Being directly accountable for a portfolio of clients in respect to their day to day banking administration requirements, across a range of products and services
- Building and monitoring relationships with the clients, working alongside the Relationship Manager to ensure a quality service is provided at all times
- Undertaking pro-active client calls and ensuring that Relationship Managers follow up on all client leads
- Handling incoming queries from clients and arranging client meetings as requested by the Relationship Manager, and ensuring that all actions are completed
- Facilitating client meetings independently, where appropriate, and ensuring that Relationship Managers adhere to the relevant Client Due Diligence policy
- Contributing towards the financial targets of the Relationship Managers
- Ensuring that standards, both legal and regulatory, are adhered to, in order to avoid exposing the business to undue risk
- Developing relationships with other parts of Barclays to ensure that clients have access to the best possible solution from Barclays
• Action oriented and organised with the ability to handle a number of tasks simultaneously and prioritise accordingly
- Self-motivated, able to work on their own initiative and remain calm under pressure
- Excellent interpersonal and influencing skills are essential to the role, as well as the ability to work as part of a team
• Logical and structured approach to achieving desired outcomes along with good written and oral communication required to communicate across all levels
- High integrity and trust due to the sensitive nature of information handled
Where will you be working?
We have two offices in Jersey situated in the heart of St Hellier, the main town on this idyllic Island. The Barclays offices are surrounded by good quality shops and it’s only a 5-minute walk to the beautiful harbor with numerous sea view restaurants and bars. Barclays in Jersey promotes its ‘Values’ and is at the forefront of everything we do with a business emphasis on our ‘Shared Growth’ agenda with colleagues volunteering to help others in the community they live. We are a dynamic, future focused organization with employee opportunities for personal development and mobility across the Barclays Group.
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