The Accommodation Service is looking for an enthusiastic customer focussed individual to work within the central office supporting residents, and prospective applicants, on all aspects of living in the halls of residence, as well as offering support regarding the private rental market.

You will have excellent interpersonal and communication skills, combined with tact, discretion, and the ability to deal professionally and empathetically with our diverse students, LSBU colleagues’ external partners and agencies.

This is a varied and challenging role focussing on the key priorities and critical needs of the student to ensure the student experience is not compromised. You will have a good educational background, with degree level or equivalent qualifications, with previous administrative experience in a similar environment, and a passion for providing an excellent front facing support service.

You will be skilled with the Microsoft office suite and have some understanding of accommodation software and enquiry management. Experience of planning and prioritising operational activities with attention to detail is essential.

Details about the role

Permanent position 35 hours a week 9am – 5 pm Mon/Fri. There will be times when support is required at open days and arrivals which involve weekend work.

Whilst the University offers hybrid due to the nature of the role it is expected you will work on campus.

To view the Job Description & Person Specification – go to the attachments at the top of the advert (Right click and select 'open in new tab' option)

Application process

To apply, please complete our online application form ensuring to address the essential selection criteria in the ‘Evidence for selection criteria’ section.

Interview and assessment process

Closing date: Monday 6th February 2023

It is expected that the interview will be held on Wednesday 15 February 2023.

Please Note: The Job Reference # for this post is REQ 7991

Employment Visa: Under the UK Governments PSB scheme this role does not meet the criteria to be sponsored by LSBU for a Skilled Worker Route (SWR) application.

Please be advised that currently LSBU will only support the Certificate of Sponsorship for any employment visas and will not support the payment of the employment visa for the offered candidate and/or dependants.

Recruitment Process: The email account you use to apply will be used for recruitment communication. Please ensure that you use an email account that you regularly monitor.

We reserve the right to close the vacancy early, should we receive sufficient applications.