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Bayswater Education is a vibrant network of global educational centres dedicated for over 70 years to educate and inspire global people through a life-changing educational experience. We’re passionate about growing communities of global thinkers and explorers, at home and abroad – whatever their story. We set up Bayswater Education because we want young people from every walk of life to get a buzz from discovering new cultures, exploring new flavours, and learning what’s out there. We think of them as global spirits, like ourselves.

Bayswater Education offers:

• High Quality Language Courses in 10 year-round locations across 5 countries - UK, France, South Africa, Cyprus & Canada
• Career-focused Short Courses for Generation Z in London, Paris and Online like Digital Marketing or Fashion - Bayswater College bayswater.ac
• Leading Summer Camps within 9 locations across UK, Cyprus & Canada - Bayswater Summer bayswatersummer.com

Designed for today’s young people, our network of centres offers a chance to learn valuable vocational skills, inspire life-changing experiences and teach them the value of giving back. For every week of tuition that a student studies with us, we give a week of education to underprivileged people from where our students are recruited.

We look beyond our borders; we embrace new cultures and are richer for it. We give access to education from the heart of London to the rest of the world.

Job Summary

The Accommodation Manager UK role has core responsibility for overseeing our accommodation offering. This is a cross-functional role involving liaising with the operations teams in each of our UK centres to ensure we have a range of accommodation options to meet the expectations of our students. For Bayswater to grow we need to ensure we always have sufficient accommodation capacity in each location. Having good quality host families, house shares, hotels, hostels and student residences at market prices within easy reach of our college will drive sales and lead to high customer satisfaction. Bayswater is growing at such a pace that we expect in 2023 to need 100s of new host families and beds in student residences.

The Accommodation Manager UK will require excellent communication and inter-personal skills, always projecting a courteous and professional manner when representing Bayswater. You will be needed to lead on the project to recruit host families, to be able to source and negotiate contracts with student residences and develop our own shared house offering.

Role Location:

• This is a hybrid role requiring regular travel to our UK centres in Liverpool, London, Brighton and Bournemouth (typically visiting 2 centres per month)

• You can be located anywhere in the UK so long as you can reach those centres easily, most preferably in Liverpool, Brighton or Bournemouth

• We are flexible if you wish to work from one of our centres or from your home

Key Responsibilities:

• Ensure that each location has sufficient accommodation options to meet expected demand at any time and track availability and plan capacity in cooperation with Centre Managers
• Drive the growth in homestay family recruitment through marketing and creating a pipeline
• Monitor feedback of students to establish trends
• Train teams locally to deal with accommodation issues that arise and be able to foster good relationships with accommodation providers
• Regularly visit accommodation providers to ensure they adhere to policies and standards of Bayswater
• Research the market to benchmark Bayswater’s offering against our competitors in each location and work with the marketing team to produce new marketing materials and set accommodation pricing
• Oversee cost control of accommodation providers and identify strategies to maximise accommodation profitability
• Keep up to date on all aspects of student welfare and health & safety. Make an ongoing commitment to develop your knowledge of safeguarding regulations for children and young people in accommodation.

Requirements/Skills:

• Undergraduate degree and welfare qualification
• Experience in working in homestay recruitment or student residence sales & marketing (desired)
• Experience of safeguarding of children and best practices (desired)
• Highly collaborative and able to work with teams to deliver results
• Numerate and IT literate with competence in Excel
• Highly organised and able to manage a varied and demanding workload
• A keen eye for detail and a methodical and diligent approach
• Committed to equality, diversity, delivering results, continuous improvement and quality of work

What we offer:

• Competitive remuneration package based on qualifications & experience;
• Learning and development opportunities;
• Career growth opportunities internally inside fast-growing company;
• Warm and friendly work environment;
• Corporate & Team building activities;
• Working with an high-performance multicultural team of professionals;
• Regular online networking and cross-departmental meetings with the Bayswater team based all over the world
• Hybrid and flexible work model.

Eligibility and DBS Disclosure

All employees must act in the best interests of the company at all times. This includes following best practice and trade standards set by the British Council and data protection laws set out in GDPR.

Bayswater is committed to safeguarding and promoting the welfare of children. As part of our Safer Recruitment Policy you will be asked to explain any gaps in your work and education history. You will also be required to undergo a DBS Enhanced Disclosure check and provide the contact details of at least 2 referees, who will be asked specifically if they have any concerns about your suitability to work with people under 18. Evidence of eligibility to work in the UK must be provided at interview stage.

This role meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974. All applicants who are offered employment will be subject to a Disclosure and Barring Serviced check before the appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions.