2023 Summer Internship - Customer service London, England
Job description
Full-time Monday to Friday 9 am - 5 pm
Location: London, Finchley, N3
Start date: 1st July 2023
Sectors: Student Property, Utilities and Energy
Huddle, an SME company, has been trading for 5 years. The company environment has a strong work ethic and we encourage personal responsibility, at the same time we have a vibrant work culture. You will be part of a close knit team where everyone gets involved and works together.
The successful candidate will be working in a customer service team and will be looking to increase their business knowledge and responsibilities. It will be a 12 week insight into working life in a growing company. The role will involve handling customer support queries by phone and email. Your work will have a real impact and play a role in retaining the company reputation over our busy summer period.
You will need to come to the office for 1 weeks training prior to the start date.
Responsibilities
- Communicate with customers via phone, email and the chat app.
- Provide answers to questions about our products, pricing and supply related issues.
- Work with internal departments to resolve customer queries.
- Accurate record-keeping of customer interactions.
Skills/Qualifications:
- Working towards or have obtained a university level degree.
- 3 A-Level results A-C or equivalent. B in GCSE mathematics or equivalent.
- Excellent phone etiquette as well as good verbal, written and interpersonal skills.
- Ability to multitask, organise, prioritise work and work well under pressure.
- Flexibility in a changing working environment.
- IT literate and mathematically minded.
We are looking for a hard-working individual, looking to get first hand experience of working in a business environment.
Job Types: Full-time, Fixed term contract, Internship
Contract length: 3-4 months
Salary: £1,610.00 per month
Benefits:
- Casual dress
- Company events
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
COVID-19 considerations:
We provide antigen rapid tests
Ability to commute/relocate:
- North London, Greater London: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Work Location: One location
Application deadline: 25/04/2023
