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Are you looking to join a flexible and supportive remote team? Can you write and speak in both English and French? Are you a strong writer with eagle-eyed attention to detail?

Join our fantastic team today!

Minutes Solutions is a fast-growing professional minute-taking company that serves a global clientele. We strive to provide the highest-quality, prompt, and service-friendly minute-taking solutions and to be the preferred choice for any entity that requires professional minute-taking.

The People

Our team works 100% remotely. We are supportive, positive, friendly professionals who always strive to offer the best quality service and innovative solutions to our customers. We put our people first.

Minute Takers come from a variety of different backgrounds: we work with performers, business gurus, movie buffs, fitness experts, stay-at-home parents, students, retirees, and incredible people from all walks of life and at every stage of their career. Entry-level candidates in Canada are always welcome to apply.

The Position

We are looking for a Full-Time Bilingual Minute Taker (English & French) to write minutes for customers in a wide variety of industries and to help maintain key customer relationships. This role's primary focus and responsibilities involve accurately and efficiently capturing the most relevant and important details of the confidential meetings you attend. Please note that most live meetings take place between 4-8pm EST.

This role reports to the Minute Taking Program Manager and focuses on the delivery of our Minute Taking service in a timely and reliable fashion. The work will be consistent, though largely driven by urgent customer requests. Our ideal candidate has no problem appearing virtually on camera as necessary and is comfortable speaking with anyone. Responsibilities include:

• Completing the Company’s Minute Taker training program
• Reviewing meeting materials provided by the Company prior to each assignment
• Attending or participating in 2-5 meetings per day virtually or via recording and taking thorough notes for a wide variety of clients in multiple industries
• Formatting meeting notes into minutes as per the Company’s confidential style guidelines and materials using the most current version of Microsoft Word
• Submitting draft minutes for editing by the prescribed deadline and responding promptly to any queries or feedback within the allotted timeframe to the satisfaction of the Company
• Maintaining prompt and comprehensive communication with the Company’s Customer Success and Editorial teams
• Representing the Company with the utmost professionalism by providing exceptional customer service and ensuring that business attire is worn when in the presence of clients where applicable
• Any further administrative tasks related to Minute Taking as required

If you’re a good fit for this role, you’ll be a strong writer who’s conscientious, concise, and attentive to detail. You must:

• Be able to write and speak in both English & French (this is required)
• Be a great writer and communicator who is able to work well independently and as part of a team
• Have a wide-ranging understanding of technology - you should feel comfortable with changing and improving technologies and systems
• Have steadfast resolve and a high degree of personal integrity
• Be comfortable working in a fully remote setting

Previous experience taking minutes or with condo boards/associations will be an asset for this role, but is not mandatory. You must be comfortable using your own laptop or computer, and be able to upload .docx files.

The Perks

We offer competitive compensation. The current salary range for this position is $40,000-46,000 annually. Benefits are available. We offer 3 weeks of paid vacation annually.

We offer a variety of live virtual, in-person, and recorded meetings, and you have the option to work 100% remotely. You will be able to work with customers in a wide range of industries – no meeting is ever the same!

Our training and mentorship program is designed for entry-level Minute Takers who are seeking to improve and strengthen their writing and minute-taking skills. You will have the opportunity to work directly with our super talented team of Editors!

Apply today!

Please send us your resume highlighting your relevant experience and why you think you would be a good fit for Minutes Solutions!

Applications will be considered immediately. Please reach out to our team directly if you require accommodation. We are an Accessibility for Ontarians with Disabilities Act (AODA) compliant workplace. You can be confident that our recruitment and hiring processes will be modified to accommodate disabilities, if requested. We thank all applicants for their interest. Minutes Solutions is an equal opportunity employer.

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