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Workplace Manager London, England

Red Hat Software

Full Time London, England 56907 - 59385 GBP ANNUAL Today

Job description

About the job:

The Red Hat Global Workplace Solutions team is looking for a Workplace Manager to join the team at our London location. This person will be working with a local, and regional, team of facility operations professionals in support of large site management. This role will be responsible for: driving office services & programs; implementing GWS initiatives; office communications; space utilization management; identifying trends, patterns & relationships in data analytics; finance tracking, budgeting & invoice processing. May also be responsible for leading local team(s) by providing subject matter expertise, leadership skills, and oversight. This position is for someone who is highly self-motivated, strives for excellence, adapts well to change, is solutions & data driven, and has strong time and task management in a fast paced corporate environment.

What you will do:

First Point of Contact:

Serves as the primary POC for associates, customers, vendors, property management and other guests.
Employee resource management; connecting associates with Red Hat services, communities, and culture.
Responsible for front-of-house presentability/presence and meeting room readiness.
Maintains best in class customer service delivery at all times.

Workplace Management:

Responsible for driving office services, programs and other GWS initiatives.
Regional program team support, including Team Lead responsibilities.
Space utilization auditing & management; assessing seating needs, furniture/equipment layouts and growth requirements.
Manage regional projects from start to finish, including preparing & presenting business justifications, scope of work & budget requirements, ROI, ongoing real-time on-demand status updates, etc.
Responsible for workplace compliance with health, safety & environment policies.
Coordinate with Red Hat Branding to ensure site branding is effective, maintained and adheres to policy.
Responsible for facility maintenance and site operational efficiency.
Site service and program communications, building notifications, and office mailing list management.
Event planning & meeting support; coordinating activities to support cross-functional office events, meetings and parties.
Manages site intranet presence; updating site information, contact details, access requirements and emergency details.
Supports local and regional security systems/team to ensure adherence to the global Red Hat security policy.
May also be responsible for leading a local team(s) by providing subject matter expertise, leadership skills, and oversight to ensure deliverables & services provided are of quality, on time, and completed using best practice tools & processes.

Finance:

Site budget creation, tracking and forecasting, including rent, utilities and other operating costs.
Invoice & expense tracking.
May be responsible for the creation, tracking and forecasting of team and/or project budgets.
Purchase Order creation, receiving, & tracking.
Vendor management: vendor selection, quality control, contract review and on-site POC.

What you will bring:

5+ years of related experience with bachelor’s degree or equivalent work experience.
Strong communication skills, with focus on empathy, positive language and clear communication strategies.
Well developed interpersonal skills with an ability to quickly establish/grow strategic relationships.
Adept at managing relationships & expectations across competing priorities with a proven ability to drive organization in teams.
Able to utilize knowledge of company culture and business perspective to shape decision making and help align associates around a common goal.
Developed critical thinking skills with a focus on research, creative thinking and logical reasoning.
Comfortable taking quick independent action to capitalize on opportunities, to midgate complications and to add value.
Strong ability to capture, organize/display, analyze, and apply data toward problem solving and critical thinking.

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