workforce manager Cambridge, East of England, England
Job description
Job overview
Research is happening every day across the whole of CUH. To help to manage this, R&D has a specialist HR team who check that everyone working on a research study is properly trained and qualified, through the Research Passport system. As an experienced administrator you will help with the day to day running of this system, dealing with queries from researchers, keeping records up to date and issuing honorary contracts and letters of access.
You will work closely with recruiting managers to appoint the best possible candidates into the R&D workforce. You would be expected to guide both managers and candidates through the recruitment process, striving towards best practice at all times. You will be responsible for ensuring employees' fixed term contracts are managed correctly and in a timely manner.
You will need to be well organised with a keen eye for detail. A knowledge of research passports would be a real advantage, as would the ability to use Trac, Excel and databases. As you will be part of a small team, a flexible approach to work is needed. You should also be able to confidently communicate with people both in person and over the phone. The ability to work accurately and autonomously within a team is a prerequisite.
We are open to flexible hybrid working arrangements.
Main duties of the job
To provide administrative support to the R&D HR Office with a particular focus on supporting the research passport (RP) application process; enabling researchers who have no employment contract with CUH to gain access to conduct research.
To undertake all administration in relation to the personnel processes.
Expert source within the Division providing recruitment & selection advice to recruiting managers and to the rest of the team.
Maintaining accurate records and movements of staff in files and on the MAPS system and via the use of appropriate paperwork.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on the 3rd August 2023.
Interviews are due to be held on the 9th August 2023.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria
Educated to A level or NVQ level 3 Customer Service/ Business Admin /ITQ or equivalent.
Typing qualification or equivalent experience (if applicable).
Desirable criteria
Secretary qualification or equivalent.
Experience
Essential criteria
Experience of working in a busy clerical/office environment or reception service/.
Secretarial and /or administrative experience including minute taking.
Prioritising, planning and organising own tasks.
Working within guidelines.
Experience of dealing with difficult situations and confrontations.
Data entry experience and documentation.
Experience of IT packages – Microsoft office.
Desirable criteria
Previous experience of working in NHS.
Previous experience of working with medical records.
Recruitment and Selection of staff.
Knowledge
Essential criteria
Understanding of confidentiality and data protection.
Sound knowledge of office procedures.
Understanding of customer service.
Desirable criteria
Knowledge of the Trust including awareness of priorities.
Knowledge of Trust information systems.
Knowledge of Medical Terminology.
Skills
Essential criteria
Ability to work as part of a team.
Excellent communication skills including telephone, email, face to face.
Ability to develop templates for letters.
Ability to organise and manage own time keeping to schedule and deadlines.
Ability to allocate and monitor work of others.
Ability to use own initiative and work autonomously.
Ability to demonstrate leadership skills.
Willing to take on/learn new skills.
Ability to show attention to detail and accuracy.
Ability to adapt to change.
Ability to work under pressure.
Desirable criteria
Ability to touch type.
Ability to work with budgets.
Additional Requirements
Essential criteria
