Job description
WELLBEING WORKER: CYP
Hours: 37hr per week (Full Time.) Unsocial hours required to be worked up to 3 x evenings each week, depending on needs of service and opening hours of GP practices.
Salary: £25,000-£26,906 Salary dependent on skills, experience and knowledge.
Contract: Fixed Term 12 Months
Base: City–East Oxford, Primary Care Network (travel required between 3 GP Practices – St Bartholomews Medical Centre, Bartlemas Surgery, St Clements Surgery, Cowley Road Medical Practice South Oxford Health Centre (TBC which are suitable)
Who we are, and what we do
- We’re Oxfordshire Mind, the mental health charity, operating across Oxfordshire and Berkshire West.
- Our passionate employees and dedicated volunteers are helping people with mental health issues find somewhere to turn for advice, information, and support.
- We won’t give up until everyone experiencing a mental health issue gets both support and respect.
- Find out more about our vision, mission and values here: https://www.oxfordshiremind.org.uk/about-2/what-we-do/
- Find out more about our services here: https://www.oxfordshiremind.org.uk/support-for-you/our-services/
Why work for us?
- We offer a friendly working environment and are committed to staff wellbeing.
- We are devoted to equity, diversity, inclusion, and equality, with staff working groups and support groups.
Here is a taste of what we offer:
- Generous holiday allowance, 28 days plus 8 bank holidays, increasing after 5 years
- Contribute to pension scheme
- Flexible working including; hybrid working, part time, compressed hours
- Ensuring growth and development of our staff along their career journey
- Free support package from Health Assured for you and your family
- Great discounts and cash back card schemes
To find out more click here: https://www.oxfordshiremind.org.uk/jobs-2/benefits/
What will you do?
This exciting new role, working across 3 GP Practices in East Oxford city, will deliver an early intervention service for children and young people, to support them in managing their mental health and wellbeing. This service aims to encourage and enable children and young people to link in with existing support services, use the support available in their local community, and develop their ability to manage their own wellbeing.
Key responsibilities
- Supporting service users to improve or maintain their mental health and wellbeing
- Collect and accurately record service user data onto a secure database in a timely manner
- Liaising with colleagues, partner organisations and professional agencies to support service user needs
- Keep up to date with the various services offered by NHS and third sector providers to enable appropriate information and signposting
- Conduct regular dynamic risk assessment and take appropriate and timely actions to manage the risks in relation to staff, service users and buildings
- Provide an excellent person-centred service 1:1 Interventions and Wellbeing sessions and focused signposting/referrals, for service users predominantly under 18 years of age
- To carry a case load of service users (children and young people) and to effectively manage all client contact DNAs (Did not attend or not supported by parent/carer or trusted adult to attend appointment), appointment reminders, etc and to agree the most appropriate next steps, i.e., signposting to another service etc
- To work with parents/carers and trusted adults so that they can be offered appropriate information and signposting, to help meet the needs of children and young people
We expect all our employees to:
- Understand and implement all safeguarding policies and procedures in relation to working with children, young people, and adults at risk of harm
- Enhance equity, diversity, inclusion, and equality within our work
- Involve children and young people with lived experience of mental health problems in every aspect of our work
- Support and supervise volunteers and peer supporters as agreed with your line manager
- Attend regular meetings and supervision as required
This is not an exhaustive list and employees may be required to perform activities not listed here.
Who you are
Open - Are you open to help people realise their potential?
Together, partnership - Are you a team player?
Responsive - Are you a good listener?
Independent - Do you have the confidence to speak out fearlessly?
Unstoppable – Do you have a positive, never give up attitude?
If this sounds like you, we want to hear from you!
Applicants should respond explicitly to each of the points listed in the Person Specification / Selection Criteria below. The shortlisting panel make their decisions based on this information and no assumptions about your skills or experience will be made.
Essential Experience
a) Knowledge and understanding of mental health issues, including the needs of children and young people under the age of 18, living with mental health problems
b) An understanding of good practice in safeguarding Children and Adults
c) Experience of working within mental health, wellbeing, or similar environments
d) Experience of working in a demanding environment
e) Experience of working as part of a team and communicating effectively
f) Experience of working with individuals/groups enabling them to identify their own goals to support personal wellbeing and recovery and helping them to pursue these
g) Ability to work both collaboratively and independently
h) Excellent listening and interpersonal skills
i) Ability to confidently use IT systems and software at a basic level.
j) Good planning and organisational skills
k) Knowledge/Understanding of our values:
- Striving to make mental health services more human
- Working alongside people to help them realise their potential
- Raising awareness, promoting understanding and challenging stigma
- The importance of community and the benefits of mutual support
Desirable
a) Working knowledge of the range of services offered by Oxfordshire Mind and relevant local/national organisations
b) Knowledge of a range of tools or approaches to mental health support
c) A good understanding of the importance of confidentiality and GDPR and knowledge of how to work appropriately in this regard
d) Understanding purpose of project and how their work meets the overall aims
e) Knowledge and application of good practice in safeguarding Children and Adults
f) Experience of identifying and managing a risk, with the support of a manager
g) Experience of supporting people with multiple/diverse needs
h) Experience of data collection and succinct, timely and accurate data entry to enable the measuring of outcomes and service impact
i) Experience of supporting/training staff or volunteers
j) Understanding of the CAMHS framework.
k) Understanding of Adverse Childhood Experiences (ACESs) and attachment experience.
l) Understanding of Neurodiversity at an introductory level and how this may impact upon the lived experience of children and young people.
m) Ability to utilise a range of tools and approaches to empower service users
n) Ability to effectively use safety planning tools in line with prevention of suicide and self-harm
o) Taking responsibility for own health and wellbeing to cope effectively with the pressures of the post and to use the support and supervision provided
p) Effective organisational, planning, administrative and IT skills
q) Demonstrating professional approach and boundaries in all situations
r) Knowledge, understanding and demonstrating the values in the practice with Service Users, Peers, and the wider organisation.
s) Strong commitment to the involvement of service users in the shaping of service design and delivery
t)A ’can-do’ approach to problem-solving and supporting the wider team
Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.
Closing date: Sunday 23rd April
Shortlisting date: Monday 24th April
Interview date: TBC
Interview location: TBC
We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief.