Weighbridge and Administration Officer Bath, England
Job description
Hours: 37 per week
Contract Type: Permanent
Service Area: Place Management
Department: Environmental Services
If you have a passion for customer service, excellent communication skills, proven administrative experience and can stay calm under pressure then this could be the job for you.
You will be based at our busy waste transfer station, supporting our trade waste customers and operational teams and it is an exciting time to join us. We are moving to a new site in the Autumn of 2023. We will be introducing new technology which will change our existing administrative process and you will have the opportunity to help shape and develop our new ones.
Your main duties will need you to operate our current public weighbridge system taking card payments from our trade customers and managing trade customer accounts. Be proficient in the use of computers, (particularly Microsoft Office applications Excel and Word), be confident on the phone and be keen to address customer concerns when they arise. Administrative tasks will include responding to customer complaints by letter or email, processing invoices and purchase orders, checking payments, managing databases and spreadsheets, completing payroll information and other general administrative duties.
You will work closely with our Operational staff and our contractors to resolve issues, but you will need to be able to work on your own and use your own initiative.
This position is based at our operational depots in Bath and Keynsham, but you will need to be willing to travel to any of our depots or council buildings when required.
The post is for 37 hours a week Monday to Friday, 7:30 am to 3:45 pm.
Why B&NES Council?
We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. These include:
- A competitive salary package
- A range of flexible working and hybrid working options, including flexi-time, four regional offices and home-working, dependent on service requirements
- A generous holiday allowance and special leave provisions
- The Local Government Pension Scheme
- A comprehensive Employee Assistance Programme – whatever life throws at you; we are committed to supporting you and your well-being at work and home
- Professional and personal development including in-house training and accredited qualifications including Aspiring Manager and Leadership Development
- Discount scheme including the VECTIS card that offers numerous local discounts including cycle to work and free entry to numerous local attractions with B&NES
Interested to find out more?
If you are interested in this post and require more details after reading the job description or just to chat through the role and what’s involved, please contact Laura Memory on [email protected]
To apply
Please use the online application facility.
For further information on applying please see “Application Form Help” page on the Jobs website.
Bath & North East Somerset Council has one overriding purpose – to improve people’s lives. We have four core values which shape every aspect of our working life and how we look to the future. These values are to be Bold, Empowered, Supportive and Transparent.
Please explain in your application how you could incorporate these values into the role you are applying for.
We are unable to sponsor candidates for this role under the Home Office Tier 2 points-based system (skilled worker route), therefore you must be able to obtain and provide your own right to work in the UK’. Please refer to the Home Office Right to Work Checklist which provides details of which documents are acceptable. Should you be shortlisted you will be asked to bring your right to work documents with you to your interview so they can be copied and verified at that stage.
As an equal opportunities employer, Bath & North East Somerset Council is committed to the equal treatment of all current and prospective employees and is opposed to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
Interview Date: 26th July 2023
Please note the Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register. This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role, they will be interviewed before any shortlisting or interviewing of external candidates.
