Weekend Host - BMW United Kingdom
Job description
Overview of role
As a Host in one of our state of the art dealerships, you'll be the face of Jardine Motors Group, and often the first point of contact when a customer starts their journey with us. If you're passionate about people and all about offering an exceptional customer experience, and you want to work with some great teams and products, read on!
We have a clear strategic focus to deliver an unparalleled level of service for every customer; our competitive edge relies on the quality of the people recruited into our teams. With people at the core of our strategy we are discerning about whom we employ, and expect our employees to have high levels of integrity, be passionate about their role and take ownership of their customers’ and colleagues needs in line with our values.
The working days for this role are Saturday and Sunday only.
Duties, Responsibilities & Person Specification
- To greet all customers on their arrival at the dealership.
- To ensure that customer areas are well-presented, in accordance with brand standards, and that point of sale literature is on show, and available to customers, at all times.
- To make sure that customer enquiries are dealt with promptly and efficiently.
- To assist with general reception duties, including covering the switchboard, when required.
- To maintain a safe working environment, and to ensure that colleagues comply with all relevant health and safety policies.
Why Us?
As part of our mission to the best motor retailer as judged by you, we believe in offering a collaborative and innovative environment, removed of bias or stereotypes, where everyone can feel comfortable to bring their whole self to work and therefore enabling all talent to shine.
When you join Jardine Motors Group you will have the opportunity to develop a fast-moving progressive career, and assume accountability for delivering the highest levels of service. We believe that by identifying your potential and investing in your future, you will be able to develop skills and gain the experience that will enhance your career prospects.
In addition to receiving a competitive salary, you will also have access to a range of other benefits including:
- 33 days of annual leave (including bank holidays) + your Birthday off, if it falls on a working day.
- Annual leave purchase & sale scheme and availability to do 2 days of charity work paid per annum.
- Enhanced Maternity/ Adoption/ Paternity leave options.
- Cycle to work purchase scheme.
- Vehicle purchase schemes (across all JMG brands) and preferential parts, service and labour rates.
- Employee care helpline.
- Pension scheme and life assurance.
