Weekend Customer Service Romford, England
Job description
Job description
Urgently needed
We are looking to recruit for front of house position ;
Saturday (9am- 6pm) & Sunday 9am to 5pm.
Minimum wage dependent on age. The role involves customer service, keeping front of house displays full and clean and also taking orders face to face and online orders plus all delivery platforms.
We are looking for like-minded, enthusiastic and energetic individuals to join our team at the Front of House (FOH). It can be a fast paced environment but a fun place to work. No previous experience is required as you will be trained and supervised from day one. We just require a keen attitude and a willingness to learn. Experience of working in retail could be an advantage.
Whether you are answering the phone and dealing with queries; taking orders for cakes etc, selling and promoting shop merchandise or providing information to members of the public, you will deliver an efficient and friendly service to customers at all times.
Main Responsibilities
· Preparing the shop before opening
· Maintaining front of house cleanliness throughout the day
· Working in conjunction with our back of house team members to maintain the Cake Box standards
· Keeping a check on the quality of cakes leaving the shop
· Greet and deal with customer’s requests with a smile
· Serve customers and take payments using the cash register and card machine
· Taking cake orders from customers
· Answering the phone
· Learning how to write messages on cakes
· Boxing cakes and slices correctly
· Cashing up at the end of each day
· End of day cleaning with all staff, including mopping the floor
Qualifications/Skills Required
Computer literate
Good oral and written communication
Good people skills
There are opportunities for progression within the company and further information will be provided at a later date.
Due to the volume of applications we receive we are unable to respond to unsuccessful candidates. If you have not heard from us within 7 days of you contacting us, unfortunately you have not been selected for the position
Job Types: Full-time, Part-time, Permanent
Salary: £15,038.00-£29,083.00 per year
Schedule:
- 8 hour shift
- Weekend availability
