Weekend Customer Service Advisor Remote
Job description
Are you looking for a Working from Home/ fully remote position?
Do you have commitments in the week, and want a weekend role, but don't fancy standing behind a bar?
Or would you prefer to work evenings, 5PM - 9PM, 4 on 4 off?
Then look no further!
We are recruiting a Weekend Customer Service Advisor and an Evening Customer Service Advisor for our client. The role is permanently working from home/ remote. However, the company are based in Macclesfield and you would need to be available for training in their offices for the first 4 - 6 weekends, as well as intermittent 1-2-1's, so you will still need to live within a commutable distance.
You will be paid an annual salary of £8320 per annum, which is equivalent to £10 per hour.
This is a permanent 16 hour per week contract, working EITHER weekends which are:
Saturday and Sunday, 8 hours on each day alternating between 3 shifts:
- 07.00-15.30
- 08.30-17.00
- 10.30-19.00
OR evenings, which are:
4 on 4 off, 5PM - 9PM
Whichever option you would prefer!
The responsibilities for the Weekend or Evening Customer Service Advisor role include:
- Handling inbound telephone enquiries from customers.
- Taking details, answering questions, and dealing with complaints.
- Inputting information into the system and logging the details of each phone call.
- Responding to emails.
- Making follow up calls to customers, when needed, to update them on their enquiry.
To be the ideal candidate for this role you must have experience within a customer service position, and you must have the ability to commit to the above hours on a permanent basis.
If the role of Weekend or Evening Customer Service Advisor sounds like the role for you, please apply with your CV today!
Job Types: Part-time, Permanent
Part-time hours: 16 per week
Salary: £10.00 per hour
Benefits:
- Work from home
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (required)
Work Location: Remote
