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Job description

The Venue Group are looking for a passionate Operations Manager based at Milling Barn. Milling Barn is a beautiful old farm in the middle of the rural Hertfordshire countryside, with stunning views and a range of elegantly converted 18th Century barns. The successful candidate must be self-motivated, have a passion for excellent customer service, and be able to work in a small team.

The Venue Group is a small, privately owned company, with a big heart and a passion for weddings. Our wedding venues are both extraordinary and very different. We offer an unforgettable setting for our couple’s wedding day, and we all work very hard to make certain they, and their guests enjoy a simply magical experience. Our overriding goal is to ensure our couples have the very best day of their lives.

Our wedding venues are growing and developing, so we are always on the lookout to recruit talented individuals to help us deliver the very best experience to our customers. For those who meet our standards and expectations, we offer excellent training, competitive rates of pay, and a genuine opportunity to grow within our business that recognises and rewards the very best talent.

Requirements

· Previous experience working in food & beverage. Experience within Weddings & Outdoor Events preferred, but not essential.

· Ability to follow processes & instructions.

· Enthusiastic to learn & progress.

· Self-motivated with ability to work on own initiative.

· Excellent communication skills, both verbal and written.

· Excellent organisational skills.

· Must be a team player with a strong and friendly personality that everyone gets on with.

· Must be able to multitask and be adaptable.

· Must have an eye for detail.

· Well turned out with a professional appearance.

· Ability to stay calm under pressure.

· Must be able to stand for long period of time, 8 – 12 hours.

· Candidates must be eligible to work full-time in the UK.

· Own transport is essential due to the location.

Responsibilities

· To work alongside the Operations Manager in the delivery & management of weddings and events at Milling Barn, ensuring that the highest standards of service are established, maintained, and improved.

· Supervise the temporary food & beverage staff during the events and weddings.

· Ensure the safe shut down of the venue & cashing up the bar at the end of the event, in line with shut down procedures. Evening shifts will not be your responsibility for every event; however this will be required.

· Ensure all work areas are kept clean, tidy, and free from obstruction, meeting with all current legislation.

· Ensure all health & safety and hygiene regulations are adhered to.

· Ensure high standards of cleanliness and that issued uniforms are always worn.

· Actively promote the venue through effective customer relations.

· Any other reasonable duties as specified by management to ensure effective operational management of the venue.

· Understanding of the administration systems and use these in line with accepted company policy.

Qualifications

· Operational events, venue, or hotel experience: Required

· Food Hygiene: Preferred

· Personal Licence: Preferred

· IOSH or NEBOSH: Preferred

· First Aid: Preferred

· Fire Marshal: Preferred

Job Types: Full-time, Permanent

Salary: Up to £27,000.00 per year

Benefits:

• Company events
• Company pension
• Discounted or free food
• Flexitime
• On-site parking
• Referral programme
• Work from home

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Yearly bonus

Ability to commute/relocate:

• BUNTINGFORD: reliably commute or plan to relocate before starting work (required)

Experience:

• Event Management: 2 years (required)
• Hospitality: 2 years (preferred)

Work Location: One location