Job description
You will support the drive for online sales and stock availability by working closely with GXO, iForce, Web Trading and Merchandising teams. You will have customer orientated thinking, as well as understanding the basics of the web operations. You can work to deadlines, think outside of the box if required to get things done to drive accurate RO builds and stock plans.
- Strong availability
- Merchandise planning
- On time launch
- RO Level set up and maintenance
- Analytical support
- Clear and efficient communication with all CustomersCustomer satisfaction through accurate product information and availability
- Fully committed to the brand and strategy.
- Keep everything we do simple and efficient.
- You will drive availability & sales by working alongside the suppliers and Merchandising teams to ensure healthy stock pipeline, minimising both over or out of stocks through forecasting seasonal/trend curves.
- You will work alongside the trading teams to ensure all promotions and events are planned and executed to the highest standard.
- Support the maintaining of Web RO through reviewing sales performance and forecasting uplifts based on historical trends.
- You will support efficient seasonal changes. Maximising sales and reducing any markdown risks
- You will support the promotion of relationships between all multi-channel teams
- You will be end customer focused by keeping availability at the forefront of everything I do
- You will work closely with GXO/iForce and their colleagues to forge strong relationships to improve our efficiency and ways of working together
- You will support delivering products on to the website that are relevant and profitable for the Dunelm online proposition
- You will be proactive in my approach and bring solutions to the table for any problems encountered
- You will actively look for ways to keep everything we do simple allowing time for us to focus on the customer and selling more or reduce costs.
- You will Use the system and tools to the best of their capabilities
- You will Support my manager and team when seeking out and realising improvements to our system and processes
Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations.
We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race,religion, ability, gender or sexual identity, socio-economic background or education.
We are committed to making Dunelm a place where everyone can enjoy a successful career and have systemsin place to support all our staff.
We are seeking applications from candidates who share our values and celebrate diversity in all its forms.