Job description
Salary & Benefits; £23,764 to £29,705 per annum dependent on experience plus attractive pension scheme (Up to 10% company contribution), company vehicle, this role is a mobile worker, annual bonus, 25 days annual leave plus additional days in lieu of working bank holidays and training & development opportunities in line with the Waste Jetting Technician progression plan. We also offer a fantastic benefits package, which includes flexible private health cash plan scheme, retail saving scheme, Online GP Service, Life Insurance and many more!
Location: We currently have a vacancy for Waste Jetting Technicians to join Customer Field Services Team in the Waste Service Delivery Business Unit in the Sheffield area. You will be required to travel to different operational sites across the region; therefore, you will need a full valid driving licence with no more than 6 points.
These are permanent opportunities working 37 hours per week, working rotational work patterns to cover 24/7 working. Once fully trained in the role you will need to take part in an out of hour’s emergency call out rota, therefore flexibility is an essential requirement of this role.
What will the role involve?
A field-based technician, working independently within a geographical team working to improve customer service and sewer performance; You will be responsible for ensuring a first-time fix solution for customers and the environment whilst ensuring quality follow-on work is raised in accordance with our standards and specifications. Delivering a “first time fix” / same day solution to customer and environmental problems and to deliver the asset plan for network maintenance to eliminate escapes
As a Waste Jetting Technician, you will be responsible for the safe operation of the jetting vehicle (jet van) in line with national standards and codes of practice for the safe working and use and of water jetting in drains and sewers. You will always ensure the correct site set up is in place and risk assessments are completed prior to work commencing.
To safely proactively and reactively maintain the sewerage system to promote and implement solutions which resolve and/or prevent a sewage escape (flooding and pollution) from occurring from the wastewater network and to ensure no repeats take place. You will be required to work closely with other Yorkshire Water teams and our contracted partners on site to resolve and manage operational issues on the sewer network.
You will undertake thorough and timely investigations on our sewerage system to resolve issues and prevent repeat customer contacts and support other operational teams with investigations into sewer asset problems. You will need to be able to utilise IT systems to collate information and relay feedback including plans and photographs.
Experience/skills/training required
- You will be operating a high-pressured jetting vehicle and carrying out a range of manual handling duties including heavy lifting of manhole covers and operating heavy equipment involving high pressure water jetting systems and sewer cameras.
- Previous experience in a customer service-related role with face-to-face communication with customers is essential.
- It is essential that you have a strong health & safety background.
- It is essential that you have a practical mindset, enjoy working outdoors and be comfortable taking a hands-on approach to work tasks.
- You will be competent in the use of IT systems and the ability to be pro-active and take ownership of issues is an essential requirement for this role.
- You will have the ability to think through problems and work with others to solve them, finding faults and diagnosing the root cause of an issue.
- Excellent communication skills are essential as you will need to capture, evidence and feedback information. You will also need to be able to influence outcomes and make decisions.
- You will have excellent interpersonal skills and be comfortable liaising with operational teams, customers, and stakeholders.
- You will be required to travel to different operational sites across the region; therefore, you will need a full valid driving licence (No more than 6 points)
- You will have a flexible attitude to your work as you will be working a variety of rotas in the role to cover our working window.
- As part of this role, you will be required to work within confined spaces, any successful candidate must pass strict medical criteria including, BMI, vision, blood pressure, hearing, and Spirometry tests to ensure your full safety when working in hazardous environments.
- Ideally, you will have previous jet van operation experience or experience driving liquid loads and understanding of the sewer networks.
What's in it for you?
Career enhancement and development, colleague well-being and a genuinely positive work experience for all are key priorities. We are continuously evolving and improving our ways of working and you will support us in achieving our vision of 'taking responsibility for the water environment for good'.
If you feel this opportunity is suitable and you match the skills required, then please apply on-line and complete the application process and submitting your CV.
Closing date: 20th June 2023
Assessment TBC
Company Information
If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.
All our roles are subject to a medical questionnaire, and further medicals when required
Kelda Group values equality, diversity, and inclusion we believe that everyone should be treated with respect. We welcome applications from all individuals, regardless of gender, marital status, parental status, sexual orientation, race, colour, ethnic or national origin, disability, age, religion or belief and trade union membership.
Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.