Job description
We are looking for a despatch assistant to help in our busy warehouse. This is a varied job role which will include dealing with customers face to face on collections and deliveries, advising customers on products and also preparing items for the customer including despatching and warehouse work.
We are only open at good times, Monday to Friday 8.00am to 5pm and don't work weekends which means you will always have these free.
Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and are looking to expand our existing small team. We pride ourselves on great customer service and through our ecommerce channels and in store we believe that every customer deserves the best service. If you think you have what it takes to provide this then please send us your cv
Key Details:
- Provide phone, and email support to customers
- Liaise with suppliers to obtain pre and post-sale information
- Maintaining relationships with customers and suppliers
- Providing great service at all aspects of the customer journey
- Picking, Packing and Despatching of orders
- Fork lift licence will be provided if you do not have one
Key Requirements:
- Confident, friendly and professional manner is required
- The ability to work effectively within a team and independently
- Excellent communication skills (written and verbal)
- Excellent attention to detail is a must
- Ability to problem solve
- Reliable - as part of such a small team this is extremely important
Key Benefits:
- Competitive Salary with annual review
- Career development and on-going training
- 20 days holiday + bank holidays
- Company Pension (when 22 or older)
- Free Parking
- Monday-Friday working - no weekends
- Will be working as part of a small, friendly team
- Company nights/days out
- No unachievable picking targets
- Varied job role of warehouse despatch and customer service
Please apply including a copy of your CV and a covering letter. Successful applicants will be contacted within 2 weeks of receipt of application.
Job Type: Full-time
Salary: £10.25-£11.00 per hour
Job Types: Full-time, Permanent
Salary: £10.25-£11.00 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Reference ID: Warehouse=jul23