Warehouse Picker/Packer Warwick, West Midlands, England
Job description
Company description
We are Warwickshire's No 1 vape company, offering competitively priced products and unrivalled service in store and online. Founded in 2015 with the opening of our first store back in the days when vaping was only just starting to take off. Our second store followed in 2016 and website and third in 2020. We now run 4 stores with plans to add further and operate a busy online store as well and looking for talent to be part of our exciting journey. We’ve seen a lot of changes and advancements during our time in the vape industry and we’ve always taken pride in moving forward as vaping has progressed.
Job description
Role and Responsibilities
Following our recent growth we are looking for a Picker Packer ideally with some previous experience although not mandatory as we are happy to train the right candidate. We tend to recruit on character, if you are punctual, reliable, accurate, have an eye for detail and can deal with frequent change we would love to speak to you. The objective is to satisfy customer and store orders but also help with inbound deliveries and general stock management tasks. Key duties listed below.
- Accurately and efficiently pick and pack orders according to established productivity and quality standards.
- Use courier portals to purchase the correct label based on zone and priority.
- Ensure couriers collect on time and on the agreed standards.
- Use appropriate packaging based on product size and type.
- Replenish picking locations from bulk storage.
- Assist in maintaining security and safety.
- Placing incoming items in inventory.
- Process a small number of customer and suplier returns.
- Participate in conducting warehouse inventory counts.
- Provide feedback and participate in problem-solving and complete agreed actions.
- Liase with customer services to resolve customer queries.
- Self-identifie mistakes, identify problems and recommend solutions.
- Pick store stock transfers.
- Maintaining good visual standards.
- Keeping up to date with product information.
- Adhering to all companies’ policies and procedures and CI initiatives / trials.
Preferred Skills
Experience in the below is preferable although training will be provided:
- Warehouse experience
- Online retailing
- Basic understanding of sales and customer service principles and practices.
- Customer service focused, friendly, helpful, confident and engaging personality.
- Comfortable with systems and accurately handling computer admin tasks
- Can work as a team player and on their own device.
- Ability to adapt with frequent change and learn quickly.
- Organisational skills and attention to detail.
- Ability to take feedback, self reflect and improve.
Job Type: Full-time
Salary: £9.00-£10.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Flexitime
- Referral programme
Schedule:
- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
- Weekend availability
Experience:
- Picking & packing: 1 year (required)
Work Location: One location
Expected start date: 20/02/2023
