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Job description

We are currently hiring for a Warehouse Operative in a fast paced environment. We are looking for someone with experience within a similar role.

Description of the role;

Job purpose: To be responsible, as required by the warehouse manager, to receive and process, locate, pick, and pack parcels for despatch, and deal with any returned customer orders.

General role:

· To deliver excellent service, and follow the organisational framework in the warehouse

· To solve issues with problem orders wherever possible and refer them to supervisor if unable to deal with them.

· Maintain a positive, proactive approach to all tasks.

· Communicate any issues or improvements to your Supervisor.

· To ensure good health and safety practices and that all passageways and working areas are kept clean and clear of obstructions.

· To ensure supplies of consumables are available and re-order as necessary.

· To remove any faulted items from stock and up-date website quantities as appropriate.

· To record daily figures to monitor activity within warehouse.

· To inform the supervisor on stock issues such as sizing, quality, fast or slow sellers, re-stocking needs and rates of returns.

· To assist in the training of staff.

· To inform the supervisor of any issues or needs regarding warehouse premises including security, storage, staff facilities, maintenance, health and safety, waste management, repairs and renewals of equipment and consumables on a daily basis.

· To assist with the monthly warehouse stocktake.

· To attend staff meetings as required.

· To perform any other duties typical of the post when required.

Processing:

· To ensure that all incoming stock has been processed in a timely manner.

· Ensure all processes are carried out e.g. carrying out necessary checks as requested, labelling and bagging correctly, locating and filling all relevant paperwork.

Pick and pack:

· To check the website at regular times throughout the day to print off orders, labels etc. on a regular basis.

· Help ensure that all customer orders taken up till 4pm are despatched the same day.

· To organise picking and packing of orders in the most efficient way.

· To ensure that all orders have been picked and bagged for collection by couriers by the end of the day.

Returns:

· To highlight returns on invoices and pass them to the admin staff for refunding.

· To re-pack and label perfect returned goods and return them to stock.

· Assist with the put away of good returns back into stock.

· To remove any faulted or marked items from returned stock, ensuring the relevant area is marked with a sticker or noted on the label, before hanging the goods on the appropriate rails.

· To repair and clean any faulted or marked goods as appropriate to return goods when possible to stock.

· To pack and label any waste goods for disposal and record for the returns supervisor.

If you would like to be considered for the role please apply within and we look forward to your application.

Job Type: Full-time

Salary: £22,000.00 per year

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Newcastle Upon Tyne: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 15/09/2023
Reference ID: WHOpAug23