warehouse manager Crawley, West Sussex, South East England, England
Job description
About The Role
As our Depot Manager, you will be responsible for the operational performance for one of our depots and you will play an integral part in ensuring excellent customer service is delivered to each and every one of our customers. You will set and maintain high standards from operational policies, transport legislation, health & safety and people management.
You will promote a happy and productive working environment and support is available through a District and Depot Management team, who you will work closely with on a regular basis and from central teams including Quality, Commercial and People.
- Salary: £35.000-£42,000 per annum
- Hours: Monday-Friday (37.5 hours per week)
- Job type: Full time / Permanent contract
- Location: Unit 200 Focal Point, Fleming Way, Crawley, RH10 9DF
Here's What You Can Expect To Be Doing
- Ensure the depot remains legal and compliant at all times
- Effective people management and setting performance expectations
- Follow HR processes & procedures such as investigations, disciplinary meetings etc
- Efficient performance management in a fair and consistent way
- Delegate and supervise daily tasks, being accountable for any issues
- Be responsible for both self-employed and employed drivers working from your site
- Manage driver expectations and address any issues
- Motivate and support the wellbeing and development of all direct reports
- Update and submit reports on a daily and weekly basis
Key Deliverables:
- Performance on agreed KPIs
- Effective leadership with a motivated workforce
- Management of the budget for the Depot including cost to deliver
A Few Things About You
Behaviours:
- Able to remain calm under pressure and solve problems
- Deliver objectives in a professional manner
- Support the development/wellbeing of the team
Skills:
- Able to lead, inspire and motivate others
- Thrive in a customer driven and fast-paced environment
- Confident with a fair and consistent approach to people management
Technical Skills:
- Excellent logistical knowledge including transport legislation
- CPC holder
- Understanding and ability to manage budgets effectively
- Understand all relevant Health and Safety legislation
- Ability to interpret and analyse data and produce management reports
A Bit About Us
Our people are our superpower, and that’s no accident. We’re looking for everyday heroes who want to learn and help other people achieve. Those glass-half-full-types who have an appetite for a better tomorrow.
With AO, the sky’s the limit. We’ll support you to be the best version of yourself and always drive your career forward.
We keep things simple. We say things like "treat every customer like they’re your gran" and "make decisions your mum would be proud of" because we’re personal and act with integrity - every day in every action.
Our Benefits
- 33 days holiday (Including Bank Holidays)
- At least 5% contribution pension scheme
- Healthcare Cashback Scheme
- Attendance Bonus
- Exclusive Staff Discount
- Enhanced Maternity, Paternity and Adoption Packages
- Expression of wish service
- Make a difference days (x2 fully paid charity days a year)
- Share-save Scheme
To see all our benefits and perks, visit our AO Benefits page.
