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Warehouse General Manager

Salary: Up to £60,000 depending on experience

Location: Severn Beach, Bristol

Do you have excellent proven leadership, coaching/ mentoring, skills and experience of warehouse operations and systems? Are you looking for a new challenge in 2023 where you can manage our people and operations to ensure we have an engaged, productive team. We are looking for an experienced logistics manager who is focused on customers and our people to drive forward our rapidly expanding business.

We are a dynamic technology led eCommerce fulfilment company, focused on helping online sellers grow their business by providing global fulfilment, we are VC funded and continue to grow at a rapid pace with current sites across Europe including Netherlands, Spain and Germany and we will be expanding into further countries in the very near future.

You will be joining and leading a forward-thinking and inclusive team in our Warehouse in Chippenham. We are looking for a focused, dedicated professional with lots of enthusiasm with the drive to learn and succeed, and a “Can Do” attitude.

Key responsibilities for our Warehouse General Manager:

As a Warehouse General Manager, you will have oversight and responsibility for security, safe working practices including maintenance within the facility and equipment. You will be the main point of contact for key stakeholders, contractors, and suppliers on the site location. You will be an ambassador for best practice, company regulations and ensuring compliance metrics are met to ensure best practice and safeguarding for all our colleagues.

Day to day duties for our Warehouse General Manager include:

• Overall responsibility for site operations reporting into the Head of Operations

• To oversee all Operations processes (Client implementations, onboarding, hub design) to ensure client experience from onboarding and beyond is exceptional.
• Manage all storage infrastructure as hubs, pallet racking, MHE, warehouse conditions, secure hubs etc.
• Responsible to maintain all compliance licenses including food and drink, H&S and to be measured on Internal and external audits.
• To manage local logistics, carrier relationships and to ensure optimal performance.
• Manage all peaks and promotions with the correct resource needed.
• Ability to manage and motivate teams, ensuring that all teams use the standard processes and work to maximum efficiency.
• Standardised Full KPI reporting Daily and Weekly.
• The ability to look at forecasts and trends and implement change management.
• Ensuring all customer requirements are met and that customer expectations are continually met / exceeded.
• Promote and harness the Huboo culture, encouraging high performing employees through empowerment and coaching.
• Regular Service meetings with suppliers and support services to ensure budgets are adhere to.
• Ensuring that the safety of our people and safe working practices remain at the top of our agenda
• Ensure all of our people are motivated and engaged to produce the best results for our clients
• Execute clear and well-executed daily processes, routines, and reporting to ensure we are well managed within our operations
• Ability to supervise and motivate a team, ensuring that all teams work to their maximum efficiency
• Promote and harness the Huboo culture, encouraging high performing employees through empowerment and coaching
• Make suggestions to improve ways of working from a people and process point of view
• Keep the customer at the centre of everything, adding value to the customer experience

Requirements

Requirements for our Warehouse General Manager include:

• Effectively running fast-paced operations with a client focus.
• Proven experience leading effective and efficient operations.
• Provide examples of Continuous Improvement Methodology in previous roles.
• Experience in Warehouse and Logistics management roles.
• Demonstratable coaching and mentoring skills.
• An ability to interact and collaborate effectively with other parts of our global organisation.
• Proactive and Reactive management Skills.
• A people focused individual that ensures plans are in place to make the operation a great place to work.
• An excellent understanding of warehousing operations, procedures, disciplines and reporting and control processes.
• Experience of leading a successful high performing operation.
• Excellent coaching skills developing members of staff.

We know that ‘the perfect candidate’ doesn’t exist and you may not tick every single box, however, if you feel you have the right mindset and skills to make an impact, we want to hear from you!

Benefits

What do we offer our Warehouse General Manager:

• Salary: Up to £60,000 depending on experience
• Monday – Friday 37.5 hours
• Company share scheme
• Free car parking
• Pension scheme
• Company life assurance
• Company health care scheme
• Cycle to work scheme
• Perkbox rewards
• Opportunity for tickets for Bristol Sports, Bath Rugby and West Ham
• Welcome pack including company merchandise
• Casual dress
• Regular company social events
• Free hot drinks and fresh fruit/healthy snacks
• Huboo Radio – our very own radio station!

Huboo’s skills and values applicable to our Warehouse General Manager:

Integrity: Fairness is really important at Huboo. We speak with clarity, honesty, frankness and transparency to our customers, to our partners and to our colleagues. We do what we say we will.

Ambition: We make bold decisions with a focus on growing the business and striving to be leaders in our field. We show up to be our best for our customers and each other. We all share in the success of Huboo.

Focus: We are wholeheartedly committed to our mission and our customers. We aren’t robots but human beings with a single-minded determination to deliver to exceptional standards.

Solidarity: Our business only works because of the strong relationships we build with those around us. We are friendly, approachable and human in everything we do. We are one team, we work together to build the business and support our customers.

About us:

Founded in 2017, Huboo was created by e-commerce sellers for e-commerce sellers. Martin Bysh (CEO) and Paul Dodd (CTO) found that the demands and struggles that came with picking, packing, and shipping their products was becoming impossible. They considered outsourcing their fulfilment but could not find a company that allowed them to remain in the driving seat of their growing business.

Paul and Martin soon created Huboo’s unique Hub Model.

Huboo was then founded. Huboo is not like any normal fulfilment warehouse, we have a specific Hub Model, which allows our Hub Managers to take ownership of their Hubs and be the point of contact for our clients. They are not only pickers and packers but are also account managers too. Huboo work with clients selling through eBay, Amazon, and other channels. We are the fastest growing e-commerce fulfilment company in the UK and are looking for a Warehouse General Manager to join our exciting journey!

We’re an inclusive team and believe that everybody has a voice. You’ll get tons of opportunity to bring your ideas to the table regardless of your age, gender, sexuality, race, disability or religion.

If you feel you have the right skills and you’re excited by the opportunity to work in a fast-paced, rapidly growing, dynamic and challenging place that I’ll give you ample opportunity to be creative and succeed in your career then get in touch today!

Salary: Salary: Up to £60,000 depending on experience

Full Time