Warehouse and Customer Service Associate

Warehouse and Customer Service Associate Redwood City, CA

Dolma Inc.
Full Time Redwood City, CA 18 - 20 USD HOURLY Today
Job description

About us

Dolma Inc. is a small family, woman, and minority-owned and run business in Redwood City, CA. We deal in artisan-made products and are people focused, not a big corporation.

Our work environment is professional, friendly, and teamwork oriented.

We are seeking a Warehouse And Customer Service Associate to join our team!

You will be responsible for fulfilling orders as well as helping customers, by providing product and service information and resolving fulfillment, shipping, and product issues.

Responsibilities:

  • Fulfill orders for wholesale clothing/accessories
  • Assist Warehouse Manager in all shipping/packing/customer service related tasks
  • Handle customer inquiries and complaints via email and phone
  • Provide information to customers about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent attention to detail
  • Excellent written and verbal communication skills
  • Ability to lift up to 50lbs
  • Experience in customer service and/or fulfillment preferred

We are looking for someone with a positive attitude, personal responsibility, flexibility, and integrity, who works well with the rest of our team. We are people focused, not a big corporation. Come interview and get to know our tight-knit team!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

  • Employee discount
  • Health insurance

Experience level:

  • 1 year
  • 2 years

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Redwood City, CA 94063: Reliably commute or planning to relocate before starting work (Required)

Language:

  • English (Required)

Shift availability:

  • Day Shift (Preferred)

Work Location: In person

Warehouse and Customer Service Associate
Dolma Inc.

Related Jobs

All Related Listed jobs

M+E Supervisor
Octavius Infrastructure London, England Today

Reporting daily progress of work to the project manager. Reporting any accidents or incidents to the project manager. This role is eligible for sponsorship.

clerk
Westchester Medical Center Valhalla, NY 28.32019230769231 - 23.15 USD HOURLY Today

Job Details:

Hospital Clerk Distinguishing Features of the Class: Under supervision, an incumbent of...

Children's Occupational Therapy Assistant
Midlands Partnership University NHS Foundation Trust Stafford, England 22816 - 24336 GBP ANNUAL Today

Provide individual therapy program to children, their families or school as directed by the OT. Lease car if you complete more than 500 business miles per annum

Financial Analyst
DMGT London, England 50675 - 61245 GBP ANNUAL Today

Extracting and analysing data with the aim to build comprehensive reporting and driving business insight. This role could suit a part qualified accountant who

Legal Assistant
Browne Jacobson Nottingham, England 21500 - 23000 GBP ANNUAL Today

Supporting partners and other senior fee earners advising on high value matters, often with regional or national significance, through a project management role