Waiting List Administrator Nottingham, England
Job description
In addition to the brief list above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying. Managing waiting lists as allocated in line with the Trust Waiting List Management Policy and the Patient Access Policy. Using CareFlow, Notis, ERS and DHR information systems to add patients to the surgical waiting list. Updating the waiting list information at all contact points to allow correct allocation to a surgical list in a timely manner.
Booking surgery dates with patients via telephone and letter. Providing feedback on patients to the Management team including information on the current status, delays and actions required. Attending theatre scheduling and patient tracking meeting. Work with the Service Manager and Deputy Service Manager to maximise theatre utilisation.
Escalate problems which might result in significant delays and breaching the 18 Week RTT target. Be able to apply the Patient Access Policy to ensure patients are contacted appropriately. To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway in liaison with the Service. To support the Waiting List Co-ordinator's and deputise as appropriate and needed.
Share responsibility with line manager for own personal development. Working in a busy office the post holder will be required to work to tight deadlines under minimal supervision.
