Waiting/Bar Staff Bath, England
Job description
The pub
The Moorfields is a beautifully appointed contemporary gastropub located in the heart of Oldfield Park. This grand Victorian building had fallen upon hard times before we refurbished and reinvented it in 2020. It's now a stunning contemporary pub serving food and drink all day every day, and has firmly established itself as a favourite venue for the Oldfield Park residents who live on its doorstep.
Inside, the striking central bar is complemented by windows into the kitchen which brings a bit of theatre into the bar; outside the pub's hidden secret is its amazing urban garden space and outside bar which makes it a ‘must visit’ in the summertime.
The role
The Food Runner’s role is to deliver food from the kitchen to the guests and to keep tables clear of dirty glasses and plates.
As such, it is one of the most important roles in the business; prompt service and clean tables are essential elements of great service.
You’ll need to have a friendly manner and be a good team player – good service comes from working well with your colleagues.
It’s hard work at times, but immensely rewarding – there’s nothing like working on a busy service when every customer leaves happy.
The Moorfields is a busy site with multiple customer areas in the summer and our food runners play a vital role ensuring everything gets delivered smoothly.
Front of house
The role of the front of house team isn’t to serve food & drink – it’s to make every customer’s visit special. Of course, that often involves serving food and drink, but it’s so much more than that; a good front of house team turn good customer visits into great ones.
Our front of house roles give you a real opportunity to grow, learn and develop both personally and professionally. You’ll be working alongside people with a shared passion for delivering great service.
When it comes to service, we believe it’s about doing the basics really well and attention to detail; but above all it’s about the people. You can make the difference and make a customer’s visit truly memorable.
Package
- Starting salary dependent on age and based on our average service charge (£1.80 per hour) are as followed:
- 16-17 years old £7.71 (£5.28 + £2.43)
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18 - 20 years old £9.92 (£7.49 + £2.43)
-
21 - 22 years old £12.61 (£10.18 + £2.43)
- 23 + £12.85 (£10.42 + £2.43)
- In addition to your hourly rate and service charge, you’ll receive an equal share of tips, with every penny going to the staff
We offer a great package of benefits…
- 25% staff discount off food and drink in all of our pubs for you plus a guest
- Wine at cost price – you can buy any bottle of wine from our list at cost price (up to 75% off)
- Great quality free staff meals when on duty and bottomless hot drinks
- Annual dinner on us – every year on your work anniversary, we will treat you and a guest to a 3-course dinner on us, plus a bottle of wine
- Recommend a friend scheme – nominate someone you know, and if successful earn £1,000 (chefs), £500 (managers) or £200 (any other team member)
- Inspirational staff trips and supplier visits
- Annual staff party with all the teams from each pub – time to let your hair down!
- Christmas day off to spend time with friends and family
- Fair tip policy – the company takes no part of this, every penny goes to our team
- Emotional & financial support & advice line available 24/7 via access to The Licensed Trade Charity
- Long service reward of increased pension contributions, annual leave and company sick pay; the longer you’re with us, the more benefits you accrue
Great training & development programme – helping you grow personally & professionally
- Proven progression – 68% of our managers and 50% of our chefs have been promoted from within.
- Our online training platform, Flow gives staff a clear career development and training journey consisting of a mix of online tutorials and external training sessions.
- WSET level 2 qualification for all our management teams within your first year.
- Staff trips - every bit as important as a structured training programme, staff trips are an essential part of what makes working for The Bath Pub Company special. We try to send all our staff on experience and discovery trips to inspire and reward them. They play a key part in helping staff for all levels to develop skills knowledge and experiences and to have some well deserved fun.
