Waiter/ess London, England
Job description
Are you an experienced Waiter/Waitress looking for an exciting new challenge in a new Instagramable venue with famous guests?
Nova Restaurant is looking for experienced and talented Restaurant staff to provide exceptional customer service to a wealthy and demanding customer base.
We require driven, efficient and tidy individuals to join and shape of Front of House team that will be on show at the heart of our exceptionally aesthetically pleasing restaurant.
If you love what you do, join our team where you can finally love where you work!
Apply now for an exciting opportunity to join a driven team in a most luxurious Restaurant in West London.
www.novaparkroyal.com
Job Duties
- Attends mandatory pre-shift briefing before service
- Meets and greets guests and sets an exemplary example of guest service
- Arrives to work on time for the shift
- Ensures that table appearance is set to standards and according to expectations
- Maintains at all times outstanding knowledge of all food and beverage menu items
- Maintains high standards of personal appearance and grooming, which include wearing the proper uniform while working
- Presents menus to customers and answer questions about menu items, making recommendations upon request
- Informs customers of daily specials.
- Explains how various menu items are prepared, describing ingredients and cooking methods
- Ensures orders are delivered on time
- Ensures food is explained to the guest on delivery
- Serves food and/or beverages to guests; prepares and serves speciality dishes at tables if required
- Assures needs of guests are continually being met in a courteous and professional manner throughout the duration of their visit
- Checks with the guests to ensure that they are enjoying their meals and take action to report any problems
- Checks guests personal identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Maintains a friendly and warm demeanour at all times
- Must be able to advise guests with any allergies restriction
- Prepares checks that itemize and total meal costs and sales taxes; presents accepts payment and provides change or credit card receipt
- Follows appropriate accounting procedures for closing checks
- Keeps waiter stations clean, sets up and takes down station appropriately (he/she follows the opening and closing duties/closing checklists)
- Removes dishes and glasses from tables or counters, and takes them to the kitchen for cleaning
- Performs side work such as the following: stock service areas with supplies such as coffee, food, tableware, and linens
- Attends mandatory food and beverage classes
Looking forward to hearing from you!
Please only apply if you are 18+ and have a previous expierence in fine dinning experience e.
Job Types: Full-time, Part-time, Permanent, Freelance
Salary: £10.00-£14.00 per hour
Benefits:
- Discounted or free food
- Flexitime
- Free or subsidised travel
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Flexitime
- Night shift
- Weekend availability
- Weekends only
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
Ability to commute/relocate:
- LONDON: reliably commute or plan to relocate before starting work (required)
Experience:
- Fine dining: 1 year (required)
Work Location: One location
