Volunteer- Cost of Living Support Administrator Birmingham, England
Job description
Volunteer Cost of Living Support Administrator
Closing Date- 23rd February 2023
Who we are:
The Reward and Benefits team manage the remuneration and benefits package for staff and officers across the organisation. The team strives to have innovative reward strategies that attract and retain talented individuals and recognises excellent performance and behaviours to ensure the force remains resilient and can deliver its strategic objectives. We work to give back to all the hard-working staff who support West Midlands Police in the best ways we can, to ensure they feel valued and appreciated within our organisation.
Why we need your help:
The Reward and Benefits Team has responsibility for a cost of living portal, which provides signposting and guidance around money saving tips and offers. At a time when the cost of living has become a big problem, we need your help to ensure we are all aware of the best deals available. As the cost of living administrator, it will be your task to find these offers, document them and work with internal departments to get these offers displayed on our hub, while simultaneously making sure the information on the hub already is up to date. This work matters, and your support will directly help families get through this difficult time.
What we can offer you:
While volunteering is unpaid, there are a number of benefits our volunteers gain from their time with us:
- Be a part of our Policing family
- Opportunities to develop and share your skills and expertise
- Gaining valuable work experience and new skills
- Enjoyment in doing something you like while meeting new, like-minded people
- Contributing to the local community by helping in the work West of Midlands Police (WMP)
- On-going training related to these roles
- Additional opportunities to become involved with other organizations that partner with WMP
- Improve your research skills
- Improve your interpersonal skills through working with a number of departments
Essential information:
- Applicants are considered on their merits and regarded equally
- We will induct and train you to carry out the role
- For relevant roles, we will apply for an Enhanced Disclosure Barring Service check – having a criminal record isn’t a barrier to volunteering, this is simply to protect children/vulnerable people we work with
- Where appropriate, volunteers should use public transport. We will cover travel expenses to a maximum daily limit of a 1 day network Zones 1-5 Unlimited regional bus*, tram and train travel within the specified West Midlands rail zones (https://ticketing.networkwestmidlands.com/Home/ShowTicket/38)
- Mileage will be in reimbursed at 45p per mile using the Michelin guide https://www.viamichelin.co.uk/
- Volunteers are eligible to claim £5.00 towards their lunch if they volunteer over 4 hours on given day.
- This role description is intended as an indicator of general areas of activity and will be amended with any changing needs of West Midlands Police It is expected that the volunteer will be flexible, using this document as a framework
Key Responsibilities
- Researching content for the cost of living portal, drawing on our internal resources, and also horizon scanning from external sources, to collate information for topical issues.
- Working with our digital team around maintenance of the site content
- Review suggestions that are submitted through the portal, and communicate with members of WMP
- Support infrequent in person events, both with the planning, promoting and co-ordinating; and attendance at the event to support a cost of living stall.
Skills and Experience
- Friendly and approachable
- Good communications skills & a good level of written and spoken English
- Reliable with good time-keeping skills
- Happy to work independently or as part of a team
- Attention to detail and good observational skills
- Administration skills (Microsoft Office, Internet)
- Great people skills
- Hardworking and able to work to deadlines
Location:
Lloyd House, Birmingham
Hours
We are looking for volunteers to commit at least 16 hours per month ideally for a minimum of 9 months.
4 hours per week Monday to Friday- flexibility around days and times. There may be a requirement to vary these hours during busy periods.
Time and date to be agreed with the Rewards and Benefits Team
Vetting:
Successful applicants will need to complete NPPV level 2 vetting.
West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.
It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.
"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"
