Job description

We have an exciting opportunity to join the thriving and dynamic SARSAS team as our Volunteer and Helpline Coordinator, ensuring the effective delivery of our Helpline services to survivors of rape and sexual abuse across Avon and Somerset. SARSAS Helpline services comprise a confidential anonymous helpline, Live Chat and email support.

About You

You will be passionate about providing excellent support to clients accessing our Helpline services.

You will value the crucial role volunteers play in delivery of Helpline services and be committed to supporting volunteers in their roles including compassion and an understanding of the possible impacts of vicarious trauma.

You will be boundaried with the relevant qualities and experience to support two Helpline Shift Supervisors.

You will have experience of organising and delivering training which can engage and inspire. You will be a team player and an effective communicator who enjoys developing and maintaining internal relationships and external partnerships.

You will enjoy identifying ways in which the service can be improved and be proactive in implementing change.

You’ll be excited by the opportunity to join SARSAS and work in a varied and busy role within a collaborative and supportive environment.

About SARSAS

SARSAS exists to relieve the trauma and distress, and help rebuild the lives, of survivors who live in Somerset, Bristol, South Gloucestershire, North Somerset and BANES, who have experienced any form of sexual violence, at any point in their lives.

SARSAS also campaigns and raises awareness about rape and sexual violence to change the narrative about sexual violence and enable survivor’s voices to be heard. Partnership work with a range of agencies locally and nationally is a priority to enable social change.

SARSAS works to feminist principles: this underpins both what our service is and how it is run. Our work is guided by a trauma-informed approach which understands how traumatic experiences can impact on survivors and keeps an awareness of the effects of trauma at the forefront of our approach to support.

This video developed as part of the 2021 GSK Impact Awardswill give you a taster of the work we do.

Equality, diversity, and inclusion

At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.

We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.

Contract information

Salary: £28,917 pa FTE (pro rota)

Hours: 30 hrs/week including Monday daytime and Thursday eve

Based: Bristol Office with some hybrid working

Contract: Permanent

Applicants will undergo an enhanced criminal record check before employment starts.

How to apply

Closing date for applications isMidnight on Monday 3rd July 2023.

Interviews will be held on Tuesday 11th July 2023. Please ensure you are available for an interview on that date.

Interviews will be held in person in our Bristol office.

For more information and to download an application pack, go to our website: https://www.sarsas.org.uk/get-involved/recruitment/.

If you have any questions, please contact [email protected] ring our Bristol office on 0117 929 9556 and speak to Sarah Alloway, HR Officer.

We are holding a Facebook Live on Wednesday 28th June at 6:30pm where you can hear more about the role, meet some of the team and ask any questions you might have. Head to our Facebook pageto join.

Job Types: Part-time, Permanent
Part-time hours: 30 per week

Salary: Up to £28,917.00 per year

Benefits:

• Company pension
• Work from home

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Bristol