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About Us

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Allstate operate a very flexible hybrid working policy that will allow you to design your working week in collaboration with your manager with a blend of remote and office working for NI based employees as well as condensed working patterns (4 day week/9 day fortnight). Employees based in GB will be employed on a permanent remote working contract.

Join our team and you’ll find challenge and reward in a culture of innovation, support and balance.

Location

Northern Ireland, Remote GB

Your role in the team

The Voice Analytics team are continuing to transform. The successful candidate will join the Application Engineering team and work with the Product Owner(s) to develop Voice Analytics Services including Voice Recording, Voice Redaction & Transcription Services whilst continuing to support legacy voice products.

In addition the candidate will develop a partnership with product owners and key business areas to enhance and maintain the End to End Voice Customer Journey.

This role is for an experienced developer who will have the ability to provide strong technical leadership, set technical direction and standards within the team.

• If possible, the company will consider visa sponsorship to successful candidates already living and working in the UK.

Responsibilities

• Lead the Voice Analytics Engineering Team.
• Researching and evaluation of new tools and technologies to solve business problems.
• Responsible for designing, building and enhancing Voice analytics Services.
• Translate business concepts into technical implementations.
• Work on a geographically dispersed team embracing Agile.
• Participate in strategic planning discussions with technical and non-technical partners.
• Effective and efficient utilization of Full Stack Development Capabilities and techniques.
• Provides Strong Technical Mentorship and Technical coaching for the team and others and continually develops themselves.

So, what are the essential criteria to apply?

• A minimum of 5 years development experience with at least 2 years’ experience leading a team setting the technical direction and standard
• Ability to Lead development in Springboot, Java 8 using RESTFUL APIs
• Have experience of the full SDLC using agile methodologies
• Able to Lead test driven development
• Ability to lead development in PCF (Cloud Foundry), Git, Jenkins (CI/CD), Artifactory and Kafka;
• Knowledge of ReactJS
• Proficient in Database Development and ETL Concepts
• Very experienced in Microservice based architecture
• Have experience of the full SDLC using agile methodologies

We also have some desirable criteria

• Aptitude for team collaboration and open communication;
• Have strong organizational skills
• Requires strong problem solving skills;
• Be a self-starter;
• Voice technology domain experience.
• Strong Database ETL experience.
• AWS
  • Experience with Core AWS Services and concepts.
  • Experience with monitoring solutions such as CloudWatch, Prometheus
  
  

What we offer

As Digital DNA’s Workplace of the Year 2020 & 2022 winners, we offer a generous benefits package that includes flexible annual leave entitlement, dental and healthcare insurance, an attractive pension package and discounts on gym memberships, public transport and parking.

Allstate invests heavily in your development, as an employee you will have access to multiple world-class learning platforms and courses from our award-winning in-house Learning & Development team.

We pride ourselves in providing clear career paths and opportunities for internal mobility allowing you to further develop within the organisation.

We encourage a better work life balance and you’ll have the opportunity to apply for various flexible working arrangements.

Statement on Fair Employment and Equal Opportunities

Allstate NI wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.

We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.

Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.

The closing date for receipt of applications is Friday 2nd June 2023

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