Visitor Service Assistant Great Yarmouth, England
Job description
Permanent contract | £8,437 to £8,590 per annum (Scale C) | 15 hours per week | Time & Tide Museum
Norfolk Museums Service (NMS) collectively welcomes over 230,000 visitors a year across ten of Norfolk’s best museums.
Do you have experience gained from working in a retail, leisure or heritage environment with excellent customer service skills, experience of operating tills and understanding of cash handling?
Visitor Services Assistants have to be able to provide a wide variety of front-line services to all visitors from selling admission tickets and merchandise to processing memberships and providing guided tours. This post is offered on a part time basis beginning from 1 st April 2023. Working days are varied Monday to Sunday including regular weekend working, bank holidays and occasional evenings. The successful applicant will be expected to have availability during term time and school holidays.
In addition to Norfolk County council staff benefits, as a member of staff for NMS you would be entitled to the following benefits:
- Free entry to some of the Country’s top cultural venues and heritage attractions through the NMDC Reciprocal free entry scheme.
- Talks and training sessions exclusively for NMS staff, including Curator’s talks and exhibition briefings.
- Membership of the Museums Association through NMS’ organisational membership.
Please note you do not need previous experience of working in a Museum or detailed knowledge of the arts and history to apply, just a passion for delivering a first-class visitor and welcome experience and a 'can do' attitude. There is no upper age limit for this role.
Norfolk Museums Service is an inclusive and disability confident employer, actively seeking to increase the diversity of its workforce. As such we welcome applicants from all communities and backgrounds, particularly those which are currently under-represented in the sector.
We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.
Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email address.
Before you apply see the full job description and person specification in the below link – this will help you to shape your application to demonstrate how you meet the criteria for the role.
Job Description and Person Specification
You can also find out about the rewards and benefits we offer as well as our other terms and conditions.
Closing date: 6 March 2023
We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.
We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.
We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.
