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Job Description :

Diageo GB – Visitor Experience Summer Internship 2023

Locations of opportunities: Glenkinchie, Blair Athol, Dalwhinnie, Talisker, Singleton

Start date: 12th June 2023

End date: end of September 2023 (flexible)

Closing date: 23rd April 2023

Diageo interns have the best of all worlds. Our hands-on, accelerated learning programmes are perfect for people who are curious and have an ability to learn. You will spend your days right at the heart of an enormous global organisation where you will help create a bold new future for our iconic brands.

Who are we?

Diageo is one of the world’s leading producers of premium drinks. We have an outstanding collection of over 200 brands, old and new, large and small, global and local – that are enjoyed in more than 180 countries around the world.

Celebrating our inclusive and diverse culture is core to our purpose which values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. We know that for our business to thrive, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

How does the programme work?

Join us for a Summer internship and get first-hand experience of a career within our Malt Brand Homes in Scotland, working with some of the most iconic brands in the world. The Brand Homes teams play a big role in ensuring all our visitors get a world-class experience while touring, shopping and enjoying a dram at our Visitor Centres. Our Brands live and breathe their purpose, and we remain at the heart of celebrations everywhere.

Being an integral part of the visitor centre team, as a Brand Home Guide, you’ll be required to deliver high standards of customer service and an outstanding and memorable visitor experience. Our tours are the opportunity for the public to learn who we are and what we do, you’ll be guiding them around our beautiful distillery representing the brand and Diageo using the full training provided.

During the internship you will have the opportunity to assist with ticket sales and promoting our brand throughout the full experience. From warmly greeting our guests to providing advice and information on the offerings of our outstanding visitor experience.

There will be shop duties and upselling products will be required alongside the merchandising of our other products in the retail area.

Throughout the internship, you'll help with the planning and implementation of special events throughout the year.

Who are we looking for?

We’re looking for people with character: driven, resilient and open-minded.

Are you passionate about customer service and a team player?

We certainly hope so!

We’re looking for someone who values the importance of working in a team and being able to build strong working relationships with customers as well. Ideally you will have insight into the drinks industry or worked within a hospitality environment.

You must be fluent in English and be an undergraduate in your penultimate year of university, weekend and evening work will be required.

Application Details: Applications close on the 23rd of April 2023 – we reserve the right to close applications earlier if roles have been filled; therefore, to avoid disappoint please apply early.

NB: Pymetrics is the first stage of the application process for all of our Early Careers programmes at Diageo and after completion your result will be used for all applications that require it within a one year period

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