Visitor Experience Assistant: Collection

This is a Gloucester City Council job.

• Job Title: Visitor Experience Assistant: Collection
• Job Location: City Museum
• Salary: £21,968 - £22,777 per annum
• Hours per Week: 37.00
• Contract Type: Permanent
• Closing Date: 11/06/2023
• Job Requisition Number: 6608
• This post is open to job share

The Museum of Gloucester is looking for a Visitor Experience Assistant: Collections to support the work of the Museum’s Collections. It’s an exciting time to be part of the service with several major Collections projects that are currently underway including the decanting and rehousing of the collection stored at the former Gloucester Life Museum. This is a great opportunity for someone who is keen to be part of the care and display of the City’s collection.

About the Team & Role:

You will work with our small, closely knit Collections Team to care for and manage our collections across various sites, in accordance with the Museum’s policies and procedures and to the sector’s best practise guidelines.

The Museum of Gloucester tells the story of the city’s origins as a Roman settlement and its subsequent development through the Dark Ages and Medieval period. The extensive archaeology collection includes the world-famous Birdlip Mirror, impressive Roman tombstones and the Gloucester Table Set, the oldest complete backgammon set in the world. The collections also include natural history, geology, social, industrial and maritime history, costume and art.

A large part of the role will be to decant and rehouse the collection stored at the former Gloucester Life Museum; recruiting and supervising volunteers to repack, document and move the collection to new stores. You will also undertake various collections movement, packing and documentation tasks as part of the major inventory of the collections at the Museum of Gloucester as well as environmental monitoring across the different internal and external stores.

You will be trained to use MODES, our Collections Management System: updating and checking catalogue entries as well as using it to answer enquiries from the public and researchers.

You will also contribute content to the website and social media platforms, help to review collection policies and plans, undertake research on the collection, assist with Front of House duties, exhibition and event programme, engage with the public and assist with the day-to-day supervision of volunteers.

Skills:

You will be passionate about the care and management of collections and history. You will have a working knowledge of collections care and preventive conservation measures.

You must be confident about engaging with people, and able to handle a wide range of customers, volunteers and stakeholders in a variety of ways. Strong communication skills are key, especially under pressure and in a fast-moving environment with changing priorities.

Teamwork is essential, as we are a close-knit team but you must also have the confidence to work independently and set goals and priorities. Attention to detail is also critical especially in the care of the collection.

This role is also physically demanding with collection handling, event set ups and exhibition change overs where moving collection objects, furniture and equipment can be frequent.

This role will work across both the Museum of Gloucester and the former Gloucester Life Museum.

Application information:

For information about the role, please contact Elizabeth Johansson-Hartley – Museum Collections Officer on 01452 396390

Additional Information

To access the Job Profile, please follow the link below:-

Visitor Experience Assistant (Collections) - Job Profile

Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

Equality and Diversity

We recognise the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled and talented; that represents the community it serves.

We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability.

We are a disability confident employer committed to removing barriers to employment to those with disabilities or long-term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no-one is disadvantages because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process [email protected]

Further information on our commitment to Equality and Diversity can be found Here

If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.